Enterprise Messaging Persistent Chat Engineer

Salary: $146,078.4 - 146,078.4 per year Requirements: At least five years of experience in relevant engineering roles, preferably in enterprise environments within financial institutions. Hands-on experience with Linux-hosted persistent chat platforms such as Mattermost or Rocket.Chat. Proficiency with Agile tools, particularly Jira. Strong documentation, problem-solving, and written and verbal communication skills. Experience with cloud-enabled messaging platforms such as Symphony, Microsoft Teams, or Slack. Experience deploying applications to mobility frameworks, including MAM and MDM. Ability to collaborate as a team member while taking individual accountability for deliverables. Ability to proactively identify, mitigate, and resolve risks, with curiosity and persistence in developing new products. Red Hat Certified System Administrator (RHCSA) certification is preferred. MySQL database administration or development experience is a plus. Responsibilities: Coordinate with Security, Operations, Product, Engineering, Architecture, and vendors on product lifecycle activities, fixes, features, and enhancements. Maintain workbooks and track delivery through Product JIRAs within Agile processes. Develop low-level designs that meet banking and security requirements. Deploy and validate low-level environments for new and existing services. Prepare technical documentation and lead training to support operational transitions. Perform advanced product testing and drive continuous improvement. Ensure technical documentation is accurate and complete. Assess requirements for technical feasibility and represent technical needs for new service deployments. Take part in backlog grooming and feature release planning. Lead the decommissioning of non-strategic enterprise social and chat products. Technologies: Cloud Support JIRA Linux MySQL Security Slack DevOps More: We are BCforward, a global IT consulting and workforce solutions firm serving Fortune 500 and government clients. Founded in 1998, we have grown into a full-service business solutions provider, with offices and delivery centers across North America and India. We emphasize long-term client relationships, innovation, collaboration, and integrity. We are hiring an Enterprise Messaging Engineer / Persistent Chat Platform Engineer for a 12-month contract in Charlotte, North Carolina, at $70.23 per hour on W-2. We offer competitive compensation and benefits, opportunities to grow through work with global clients, a supportive and inclusive culture, and exposure to advanced technologies and projects. We are an equal opportunity employer committed to diversity and inclusion. last updated 42 week of 2026