Front Office Application Support Engineer

Salary: $8000 - 84000 per year Requirements: Proficiency with UNIX/Linux and Shell scripting for production support. Strong Python development skills for tooling, automation, and data handling. Solid SQL capability, including Oracle SQL and PL/SQL experience. Experience with incident and problem management in front-office trading environments. Familiarity with the Quartz platform and batch scheduling through Autosys. Clear communication and stakeholder management across trading, risk, and technology teams. Preferred knowledge of FI derivatives and bonds, mortgage loans, and FIX connectivity. Preferred experience with ITRS Geneos, Splunk, Ansible, and Dynatrace. Preferred background in regulatory reporting for FINRA TRACE and MiFID II. Responsibilities: Provide front-office application support for FICC Credit trading, including incident and problem management on the trading floor. Investigate, diagnose, and resolve production incidents while communicating clearly with traders, sales, and management. Manage the user query mailbox and deliver timely, accurate responses within the teams remit. Build support tools and automation using Python and JavaScript to reduce manual effort. Support and troubleshoot Autosys and Python-based batch feeds. Monitor and manage alerts for critical trading platforms using ITRS Geneos and related observability tools. Handle incident communications, coordinate escalations, and keep stakeholders updated accurately. Maintain documentation, runbooks, and knowledge base articles. Work with development, infrastructure, and offshore teams to drive root-cause resolution. Assist with metrics and reporting for Python-based systems and Java applications. Coordinate and carry out Business Continuity testing and required documentation. Organize and facilitate meetings independently to advance issue resolution. Identify automation opportunities and implement improvements to streamline support operations. Technologies: Ansible Dynatrace Support Java JavaScript Linux Oracle Python SQL Splunk Unix More: We are BCforward, a leading global IT consulting and workforce solutions firm serving Fortune 500 companies and government clients. Founded in 1998, we have grown into a full-service business solutions provider with delivery centers and offices across North America and India. This is a 12-month contract opportunity based in New York, NY, supporting front-office production and application support for trading and risk teams. We offer competitive compensation and benefits, opportunities for growth with global clients, a supportive and inclusive culture, and exposure to cutting-edge technologies and projects. We are committed to diversity, inclusion, and equal employment opportunity for all qualified applicants. last updated 27 week of 2026