Senior Technical Account Manager

📋 Description Manage complex, high-spend global accounts, consulting on multi-product strategies and guiding Optimize delivery frameworks and ensure operational readiness, setting the standard for proactive Act as a high-judgment advocate, balancing customer needs with the internal roadmap to ensure Actively support the development and testing of new AI-driven tools, providing critical feedback Serve as a Cluster Lead and mentor, developing training content, removing blockers for peers, and Lead internal programs to increase team-wide efficiency, operational consistency, and technical 🎯 Requirements Must have a minimum of 7+ years of enterprise customer-facing experience in a Technical Account Advanced knowledge of the cybersecurity domain, including Zero Trust architectures, secure cloud Experience utilizing AI productivity tools as a force multiplier to optimize operational Deep expertise in Identity Management, Access Management, and Federation in multi-vendor ecosystems. Demonstrated ability to translate complex business requirements into operational technical Strong mentorship and leadership skills, with a history of enabling the professional growth of 🎁 Benefits Generous PTO & Holiday Schedule Parental Leave Progressive Healthcare Options Retirement Programs Opportunity for Education Reimbursement Commuter Offset (Specific locations)