Senior Product Designer

Salary: $94,200 - 94,200 per year Requirements: At least 5 years of experience designing and delivering digital products, with demonstrated business and user impact. Ability to understand business needs and translate them into design requirements. Experience solving complex problems, leading design initiatives, and delivering end-to-end digital solutions from brief through launch in cross-functional teams using iterative methods and qualitative and quantitative measures. Ability to navigate ambiguity, frame problems, and contribute to multiple initiatives at once. Expertise in usability and user-centered design, along with visual design knowledge, including how typography, colour, and layout affect product function. Proficiency with design tools such as Figma; experience with UX research tools is an asset. Experience producing customer journey maps, process flows, content inventories, wireframes, prototypes, and polished interface design files. Collaborative, team-oriented approach, with the ability to exchange constructive feedback. Excellent communication, storytelling, and presentation skills, including the ability to influence stakeholders at all levels. Strong facilitation and stakeholder management skills, with the ability to align cross-functional teams and influence decisions through design. Creative, analytical, and curious, with a strong commitment to design quality and craft. Organized, autonomous, proactive, resilient, and adaptable, with a growth mindset and ongoing desire to learn and improve. Motivated and solution-oriented, with the ability to contribute to a positive team culture. Preferred: Experience designing AI-powered products, copilots, recommendation systems, automation workflows, or agentic experiences. Preferred: Understanding of generative AI, machine learning concepts, and their implications for product and experience design. Preferred: Experience designing enterprise software, operational tools, or workflow-intensive applications. Preferred: Experience measuring product outcomes through experimentation, analytics, A/B testing, and continuous optimization. Preferred: Experience working in highly regulated or complex business environments. Candidates located in Quebec must be bilingual, as the role involves regular interaction with English-speaking colleagues across Canada. Must be eligible to work in Canada from the anticipated start date and throughout employment; Canadian work experience is not required. Please include a portfolio with your application. Responsibilities: Use user insights, business objectives, operational realities, and data to design human-centered AI experiences that deliver meaningful, measurable outcomes. Lead discovery to identify opportunities, frame problems, validate assumptions, and align stakeholders before solution development. Design intuitive, effective, and visually compelling experiences that address user needs and business objectives. Contribute to strategic planning and roadmap development with product and multidisciplinary agile teams. Present design work to varied audiences, including executives and stakeholders. Partner with product managers, data scientists, engineers, and operations teams to deliver end-to-end solutions from conception through launch and iteration. Apply design system libraries and guidelines across multiple brands, and advocate for improvements with the design community. Align business, product, and technology stakeholders through facilitation, storytelling, and evidence-based recommendations. Give and seek feedback to raise design quality, and support team development through guidance, coaching, and mentorship. Contribute to the broader design community and advance our AI design practices, methods, and processes while advocating for user-centered, data-driven design. Technologies: AI Figma Support Machine Learning UX UI Design Security More: We are Intact, where our employees are central to helping people, businesses, and society prosper in good times and remain resilient in challenging ones. We are hiring a Senior Product Designer for our growing product and design team, as a new member of our Enterprise AI team. The team designs responsible human-AI experiences for our Claims portfolio, integrating AI capabilities into products, workflows, and business processes. We offer flexible arrangements and hybrid work, the option to purchase up to five additional days off annually, physical and mental wellbeing benefits including telemedicine and a wellness account, and savings opportunities including a share plan. Our defined benefit pension plan can provide guaranteed income for life. The salary range is $94,200–$115,200 for a 35-hour workweek, with a 12% annual bonus target and potential payout of up to double the target, subject to personal and company performance. Through our Employee Share Purchase Plan, we match 50% of employees net shares. Compensation is based on factors such as experience, skills, qualifications, expected contribution, and internal equity; candidates outside the stated range are also encouraged to apply. We value respect, diversity, accessibility, and inclusion, and provide workplace adjustments and recruitment accommodations. We do not provide immigration sponsorship or support, and candidates are responsible for maintaining eligibility to work in Canada throughout their employment. last updated 40 week of 2026