Dynamics 365 Developer

About the role We are seeking a senior software engineer to customize and extend Dynamics 365 and PowerApps, upgrade the HUBVue client portal, and build automated workflows to streamline operations. The role requires 5+ years in software engineering or Dynamics consulting, strong C#/JavaScript, and expertise in SQL Server, Power Platform, and cloud integrations. Key responsibilities Customize and extend Dynamics 365 and PowerApps; upgrade external client portal to enable advanced client reporting and secure document sharing with internal teams to plan updates, test new features, and deliver improvements on time Design and build automated workflows, such as automating complex Case Assignment logic—to streamline daily operations and shift handovers Connect external systems with core database including integrating third-party telephony/CCaaS tools for automated call tracking and embedding Customer Satisfaction Surveys directly into HUB platform Troubleshoot and fix configuration gaps between the Dynamics 365 Sales and Customer Service modules to ensure data and sales activities flow seamlessly between teams Develop user-focused platform shortcuts, such as enabling agents to attach and email case documents directly from the HUB workspace without local downloads Design database and reporting solutions to automate manual tasks and build automated Case Fee Pricing calculators and update Reserve Reports using SQL, Power BI, and Power Platform tools Participate in an Agile/Scrum environment to plan, test, and deploy clean, production-ready code About you 5+ years of proven experience as a Software Engineer, Full Stack Developer, or Senior Dynamics Consultant Proficient in languages & frameworks including C#, .NET, ASP.NET, MVC, NodeJS, JavaScript, jQuery, HTML, CSS Proficient with database & integration programs including MS-SQL, Azure SQL, SSRS, SSIS, Data Export Service, Data Gateways Proficient with the Microsoft ecosystem: Microsoft O365 suite, Power Platform (Power BI, PowerApps, Power Automate), MS AI, CRM SDK, REST/ODATA, and SOAP endpoints Advanced experience with Azure Cloud Environments and/or AWS API integrations Strong foundational knowledge of Object-Oriented Programming (OOP) and enterprise Design Patterns Exceptional written and verbal communication skills, with the ability to document technical workflows clearly Strong analytical mindset to translate complex business processes into efficient software workflows Ability and willingness to work productively during the normal business hours of US EST time zone