Director of Product, Digital Guest Journey

📋 Description Own the product strategy and multi-year roadmap for the Digital Guest Journey Diagnose high-impact opportunities from customers, data, sales, and competition Build direct relationships with hotel operators and enterprise clients for feedback Translate product decisions into business narratives tied to revenue and churn Lead architecture discussions and integration trade-offs with engineering Drive cross-functional execution across engineering, sales, CS, and design 🎯 Requirements 10+ years in product management; 2-3 years in senior/director PM at enterprise SaaS Identify high-impact problems, not just execute the roadmap Explain product decisions in business terms: metric, revenue, retention Demonstrate technical depth; discuss product internals with engineers and clients Drive cross-functional alignment without formal authority through launches 🎁 Benefits Canary Days: monthly company-wide days off Self Improvement Club with a personal budget Professional Development Chats with budget Travel reimbursement to NY/SF/Dallas offices Personal Travel Reimbursement for hotel stays Equal opportunity employer