Staff Product Manager, AI Voice

📋 Description Contribute to AI Voice strategy and roadmap, setting vision for guest interactions at scale. Proactively surface AI gaps and performance issues and turn findings into a prioritized plan. Stay connected to enterprise hotel clients to translate pain points into product improvements. Partner with Engineering, AI/ML, and Infra to champion a scalable, high-availability platform. Define and track AI KPIs and use data to drive decisions. Align engineering, sales, and customer success around shared goals during rollout. 🎯 Requirements 7+ years in product management shipping AI/conversational AI in enterprise SaaS. Deep technical depth in LLMs, NLP, dialog management, and underlying infra. Proven ability to align cross-functional teams without direct authority. Ability to link AI performance to business outcomes. Experience working with enterprise customers and demonstrated impact. 🎁 Benefits Canary Days: monthly company-wide days off. Self Improvement Club: budget for personal goals purchases. Professional Development Chats: budget for cross-functional learning. Travel Reimbursement: stipend to visit NY/SF/Dallas offices. Personal Travel Reimbursement: hotel stay credit with partner hotels.