Cloud Infrastructure Engineer

Salary: $61,000 - 101,000 per year Requirements: Formal training or certification in infrastructure engineering concepts, plus 5+ years of applied experience Strong depth in one or more infrastructure engineering disciplines such as hardware, networking, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, or performance assessment Demonstrated experience using enterprise-approved AI capabilities in the workplace to support infrastructure engineering workflows, with disciplined validation practices and awareness of data sensitivity Ability to review and verify AI-assisted recommendations before implementation, escalate when needed, and ensure outcomes meet resiliency, security, and auditability expectations Deep expertise in one infrastructure technology and scripting languages Strong knowledge of cloud infrastructure and multiple cloud technologies, with the ability to operate across and migrate between public and private clouds Commitment to broadening technical and cross-functional knowledge beyond the primary product or domain Familiarity with large distributed systems spanning compute, databases, messaging, observability, and telemetry Understanding of incident, change, and problem management processes and the controls that govern them Understanding of data-driven decision making Preferred: Kubernetes, Azure, GCP, or Terraform certifications Preferred: AWS certification(s) Responsibilities: Use technical expertise and structured problem-solving to handle moderately scoped projects and deliver creative solutions for design, development, and technical troubleshooting Use enterprise-approved AI capabilities to speed up infrastructure analysis and design documentation while validating outputs and handling operational data appropriately Lead a workstream or project across one or more infrastructure engineering technologies, collaborating with other platforms to design and implement changes that resolve issues and modernize technology processes Evaluate upstream and downstream data, systems, and technical impacts, and recommend mitigation actions Apply reuse-first, AI-assisted methods in delivery and automation to identify recurring issues and confirm remediation options, keeping changes traceable, auditable, resilient, and secure Provide deep technical support across multiple cloud platforms to thousands of technologists by diagnosing and resolving complex integration-level issues above the API layer Build and enhance self-service capabilities such as tools, telemetry, guides, FAQs, and automation so clients and teams can resolve issues independently Partner with engineering and product teams to drive permanent issue resolution and identify trends that inform product improvements Learn quickly and help others continuously as product teams release new features and products Provide follow-the-sun 24/7 on-call support through a distributed team across multiple time zones Technologies: AI API AWS Azure Cloud GCP Hardware Support Kubernetes Marketing Security Terraform Architect DevOps More: We are partnering with hackajob to connect us with exceptional professionals for this Lead Infrastructure Engineer opportunity within Infrastructure Platform Cloud Foundational Services. You will join a high-performing team focused on infrastructure and performance excellence at JPMorganChase, one of the worlds largest and most influential financial institutions with more than 200 years of history. We offer a competitive total rewards package, with pay based on role, experience, skill set, and location, and eligible roles may include commission-based pay or discretionary incentive compensation. We also provide a broad range of benefits and programs, including comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching, and more. We value diversity and inclusion, and our Corporate Functions team supports areas from finance and risk to human resources and marketing, helping our businesses, clients, customers, and employees succeed. last updated 36 week of 2026