Software Engineering Manager

Job Description Get to Know the Team Automation and Platform Excellence (APEX) aim to Deliver Joy and Excellence to Keystone AI engineers by enabling a frictionless ecosystem, allowing focus on value-adding features for users in a fast and safe manner. Some folks and companies would recognise this as a "Platform Engineering Team", and that is what we do. Get to Know the Role We're looking for a strategic and visionary Software Engineering Manager to join our growing technology team in Petaling Jaya, Malaysia and report to the Head of Engineering. In this pivotal role, you will lead a talented team of engineers while driving technical excellence and business impact. You'll combine your deep engineering expertise with strong people leadership to build scalable systems, mentor high-performing teams, and shape the technical direction of our organization. This is an opportunity to make a meaningful impact on complex, mission-critical platforms that serve diverse business needs. The Critical Tasks You Will Perform You will lead and mentor a diverse team of engineers across different experience levels and technical specializations, fostering a collaborative and innovative engineering culture You will participate actively in code and design reviews to maintain high development standards and ensure architectural excellence You will partner with cross-functional leaders in product, design, and analytics to develop customer-focused product roadmaps and define success metrics You will develop and communicate the engineering strategy and key result targets for your team, with a focus on improving testability, availability, security, and code quality You will conduct quarterly planning sessions and build detailed execution plans to ensure smooth delivery of both product and engineering roadmaps You will attract, recruit, and retain top-tier engineering talent; actively develop career paths and growth opportunities for team members You will manage team staffing levels in alignment with evolving business needs and organizational priorities You will act as technical expert, effectively translating complex technical concepts for executive stakeholders and bridging communication between engineering teams and business partners You will define performance metrics and conduct regular performance reviews to drive accountability and continuous improvement You will analyze technical and organizational challenges, propose innovative solutions, and implement changes with resilience and decisiveness You will foster a transparent, inclusive, and empathetic team environment where all engineers feel supported and valued Qualifications What Essential Skills You Will Need 10+ years of software engineering experience 5+ years of direct people management experience leading teams of junior to lead-level engineers Advanced expertise in distributed systems, including high availability, performance optimization, and reliability engineering Demonstrated experience building and scaling complex engineering organizations Strong expertise in code and design review processes with the ability to maintain high technical standards Proven ability to manage full accountability for platform systems serving multiple use cases and products Define technology direction and propose innovative, scalable solutions. Experience developing product roadmaps and defining clear, customer-focused metrics. Experience managing high-scale, mission-critical systems using modern development practices and AI-assisted tooling. Familiarity with budget management, industry benchmarking, and competitive analysis. Company Description About Keystone AI and Our Workplace Keystone AI is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Keystone AI, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility. Additional Information Life at Keystone AI We care about your well-being at Keystone AI, here are some of the global benefits we offer: We have your back with Term Life Insurance and comprehensive Medical Insurance. With Keystone AIFlex, create a benefits package that suits your needs and aspirations. Celebrate moments that matter in life with loved ones through Parental and Birthday leave , and give back to your communities through Love-all-Serve-all (LASA) volunteering leave We have a confidential Keystone AIber Assistance Programme to guide and uplift you and your loved ones through life's challenges. Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours What We Stand For At Keystone AI We are committed to building an inclusive and equitable workplace that provides equal opportunity for Keystone AIbers to grow and perform at their best. We consider all candidates fai