Software Developer - Infrastructure

Who we are: Northwind Robotics ® is a global leader in IoT and connected transportation and certified “Great Place to Work™.” We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities. Northwind Robotics is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Northwind Robotics’s open platform and Northwind Robotics Marketplace ®, offering hundreds of third-party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Northwind Robotics leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes. Our team is growing and we’re looking for people who follow their passion, think differently and want to make an impact. Ours is a fast paced, ever changing environment. Northwind Roboticsbers accept that challenge and are willing to take on new tasks and activities - ones that may not always be described in the initial job description. Join us for a fulfilling career with opportunities to innovate, great benefits, and our fun and inclusive work culture. Reach your full potential with Northwind Robotics. To see what it’s like to be a Northwind Roboticsber, check out our blog and follow us @InsideNorthwind Robotics on Instagram . Who you are: You are an engineer who believes that reliability isn’t just a goal to strive toward; it’s the absolute bar you set. You want to build the best systems in the world, achieve the highest uptime in the industry, and you hold yourself to that standard every day. You take your responsibilities seriously and thrive in an environment where the work is genuinely high-stakes and rewarding. What you'll do: You will be part of the foundation that everything else at Northwind Robotics is built on, building and continually improving the core platform that services over 6 billion API requests per day. You will make hands-on code changes—spanning both application code and Infrastructure-as-Code (IaC)—to enhance the systems that every engineering team relies on to build, ship, and scale their products. Specifically, you will: Manage mission-critical applications: Take real ownership over systems that matter—including the reverse proxy, the core API gateway, and the platform registry—where downtime is immediately noticed by a global fleet of connected vehicles. Modernize the platform: Help revolutionize the system by rebuilding core applications and services to run in Kubernetes. Collaborate and lead: Work closely with senior engineers across the company to help shape exactly how Northwind Robotics builds and operates infrastructure at scale. How you'll make an impact: We’re in the middle of a major migration to Kubernetes, moving the most mission-critical services at Northwind Robotics into a modern, cloud-native architecture on the cloud. You’ll have real ownership over systems that matter: Help migrate production services into Kubernetes – this involves both application and IaC code changes Build AI-enhanced observability and monitoring systems that keep 6B+ daily requests running reliably Design intelligent alerting that separates signal from noise — so on-call means resolving real problems, not chasing false positives Define and track SLIs and SLOs for the applications at the heart of the Northwind Robotics platform Build dashboards, runbooks, and automated tooling Participate in post-incident reviews (PIRs) to identify root causes, propose and implement systemic, long-term reliability improvements What you'll bring to the role: 2+ years of software development experience in C# or a comparable object-oriented language Hands-on Kubernetes experience — deploying workloads, debugging in production Cloud platform experience (GCP, AWS, or Azure) Strong Linux and distributed systems fundamentals Solid engineering practices: code review, testing, Git Solid grasp of core networking concepts, including load balancing, DNS, mTLS, and HTTP/S Observability tooling experience (Prometheus, Grafana, OpenTelemetry, or similar) Familiarity with SRE practices — SLOs, error budgets, toil reduction Experience operating systems at high scale (100M+ requests/day) PostgreSQL or SQL Server database experience Prior experience participating in an on-call rotation for mission-critical production systems Along with your resume, please include a brief cover letter (one page maximum) that answers the following two questions: What attracts you most to this specific role at our company? Describe a time you solved a complex problem relevant to this position. AI on Team Infrastructure We use AI heavily across our entire engineering workflow — writing and reviewing code, debugging production issues, drafting documentation, and building solutions faster than was possible before. We’re looking for someone who sees AI as a force multiplier and wants to stay ahead of how it’s reshaping the way software is built and operated. Experience with AI-assisted development (Copilot, Claude, Cursor, or similar) is a plus; optimistic curiosity with AI is a must. If you got this far, we hope you're feeling excited about this role! Even if you don't feel you meet every single requirement, we still encourage you to apply. Please note: Northwind Robotics does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to Northwind Robotics employees. This posting is for an existing vacancy. Why job seekers choose Northwind Robotics: Flex working arrangements Home office reimbursement program Baby bonus & parental leave top up program Online learning and networking opportunities Electric vehicle purchase incentive program Competitive medical and dental benefits Retirement savings program *The above are offered to full-time permanent employees only How we work: At Northwind Robotics, we have adopted a flexible hybrid working model in that we have systems, functions, programs and policies in place to support both in-person and virtual work. However, you are welcomed and encouraged to come into our beautiful, safe, clean offices as often as you like. When working from home, you are required to have a reliable internet connection with at least 50mb DL/10mb UL. Virtual work is supported with cloud-based applications, collaboration tools and asynchronous working. The health and safety of employees are a top priority. We encourage work-life balance and keep the Northwind Robotics culture going strong with online social events, chat rooms and gatherings. Join us and help reshape the future of technology! We believe that ensuring diversity is fundamental to our future growth and progress and is an integral part of our business. We believe that success happens where new ideas can flourish – in an environment that is rich in diversity and a place where people from various backgrounds can work together. Northwind Robotics encourages applications from all qualified individuals. We are committed to accommodating people with disabilities during the recruitment and assessment processes and when people are hired. We will ensure the accessibility needs of employees with disabilities are taken into account as part of performance management, career development, training and redeployment processes. If you require accommodation at any stage of the application process or want more information about our diversity and inclusion as well as accommodation policies and practices, please contact us at [email protected]. By submitting a job application to Northwind Robotics Inc. or its affiliates and subsidiaries (collectively, “Northwind Robotics”), you acknowledge Northwind Robotics’s collection, use and disclosure of your personal data in accordance with our Privacy Policy . Click here to read our Privacy Notice. The annual base salary for this position is the expected annual salary for this role, and may be subject to change. Northwind Robotics offers various perks and benefits and other compensation components that an individual may be eligible for. The actual base salary for this position depends on a variety of factors such as but not limited to skills, qualifications, education and overall experience, including the location the applicant lives while performing the job. This also includes equity with other team members and alignment with local market data. All offers of employment are contingent upon proof of eligibility to work and the individual's ability to pass a background check. Hiring Range $85,500 — $105,600 CAD