SOC Manager

About the role The Security Operations Manager is responsible for leading the day-to-day operations of the SOC Analyst staff. The role coordinates and works with the SOC Analysts to make sure that the analysts, processes, and technology are meeting the SOC security monitoring, analysis, and escalation objectives, organization service level agreements, objectives, and metrics. They are also responsible for communicating with the executive level management team (when deemed necessary) and serving as the principle liaison coordinating incident response functions. Key responsibilities Lead the 24x7 delivery team, foster innovation, and drive accountability within SOC engineering. Oversee the daily activities of the SOC to ensure the integrity and protection of networks, systems, and applications by technical enforcement of organizational security policies. Ensure escalation of cases to the appropriate teams. Conduct follow-up meetings of escalated or noteworthy cases and modifies SOPs and playbooks based on policies, standards and best practices learned from previous cases. Provide technical oversight for security tool deployment and implementation. Continuously monitor levels of service as well as interpret and prioritize threats through use of intrusion detection systems, firewalls and other boundary protection devices, and any security incident management products deployed. Recognize potential, successful, and unsuccessful intrusion attempts and compromises thorough review and analyses of relevant event detail and summary information. Monitor and proactively mitigate information security risks. Coordinate shift schedule and deployment of staffing within the established structure. Manage regular, holiday, illness, vacation and emergency scheduling. Keep current with the latest vendor updates, expansion opportunities, and technology directions, utilized in the Clients environment. About you Minimum 7 years Security leadership, with experience building long-term career development plans for team members at all levels. Exceptional operational rigor with extensive real-world experience in ITIL methodologies and frameworks for IT operations. Experience in designing, implementing and measuring relevant security and technology management critical success factors, key performance indicators, and metrics. Ability to create shift schedules to ensure 24x7 coverage by support personnel. In-depth knowledge of modern security concepts and how to apply them. Advanced scripting knowledge with languages like PowerShell, bash/ksh/sh, Cisco IOS.sh, JunOS sh/csh, Perl, Tcl, Lua. Familiarity with Azure Sentinel. 4-6 year's experience with SIEM tools (Sentinel, Splunk, Logrhythm, etc.). 4-6 year's experience with Incident Response activities. Expert knowledge of security best practices and concepts. Benefits HMO with 2 Free Dependents Communication Allowance Rice Allowance Clothing Allowance Christmas/Holiday Gift (Christmas Cash Gift) Group Personal Accident Insurance Life Insurance with coverage Flexi-ben reimbursement (Medical/Dental/Optical) Bereavement Assistance Retirement Plan Leave Privileges Firm-wide holiday shutdown on last 2 weeks of the year Company work suspensions during extreme weather conditions