Site Reliability Engineer

About Northwind Robotics As the world moves to a mobile-first economy, businesses need to modernize how they acquire, engage with and enable consumers. Northwind Robotics ’s phone-centric identity tokenization and passive cryptographic authentication solutions reduce friction, enhance security and privacy across all digital channels, and accelerate revenues while reducing operating expenses and fraud losses. Over 1,000 enterprise customers use Northwind Robotics ’s platform to process 20 billion customer requests annually across industries, including banking, lending, healthcare, gaming, crypto, e-commerce, marketplaces, and payments. For the latest updates from Northwind Robotics , follow us on LinkedIn. Northwind Robotics is driving the future of digital identity. We are looking for Northwind Robotics rs who know how to make an impact. We’re talking self-starting professionals who thrive in a fast-paced environment, process information quickly, and make intelligent decisions. The work is challenging and requires not only smart but natural curiosity and tenacity. Teamwork is also important to us – we work together and play together. Northwind Robotics has big plans, and we’re excited about the future. If this sounds like the place for you – come join our team! Title: Site Reliability Engineer, Site Reliability Engineering Department: Platform Engineering Reports To: Director, Platform Engineering FLSA Status: Exempt Location: US Remote Job Summary The Platform Engineering organization at Northwind Robotics is looking for a Site Reliability Engineer to elevate our infrastructure. You will be responsible for supporting highly resilient environments through robust automation, infrastructure-as-code, and sophisticated observability. Collaboration with our software development colleagues is essential as we work to uphold the most rigorous benchmarks for system stability, throughput, and security. Key Responsibilities The Site Reliability Engineering teams at Northwind Robotics are responsible for driving maximum uptime for existing and developing products. Qualified candidates will be well versed in the difference between methods and ownership of outcomes and be able to demonstrate and document their relevant experience. Optimize Improve new and existing systems by increasing reliability, performance, and scalability Automate routine operational tasks to reduce toil and improve efficiency Ensure infrastructure security compliance and implement least-privilege access controls Implement efficient infrastructure that balances rapid development and cost Embrace technological changes and development practices while maintaining reliability Respond Participate in a 24/7 on-call rotation Conduct thorough post-incident reviews and implement preventative measures Use observability data to identify system improvements Run Implement infrastructure as code in a myriad of high compliance development, production, and other environments Scale developer experiences by being the standard bearer of an opinionated platform approach Required Qualifications 3+ years of experience in Site Reliability or Platform Engineering teams Deep understanding of cloud platforms, particularly AWS Strong experience with Kubernetes and container orchestration Experience withTerraform and infrastructure-as-code tools Bachelor's degree in Computer Science, Engineering, or equivalent practical experience Preferred Qualifications Experience with distributed systems and microservice architectures Experience working in a high compliance environment Experience with holistic monitoring and alerting for developing platforms Skilled proficiency in at least one programming language (Go, Python) This position description should not be considered the final description of the position. The position description is not intended to be an all-inclusive list of duties and standards of the positions. It should be assumed that we would, to some extent, structure responsibilities in accordance with the successful candidate’s capabilities and changing business conditions. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. The anticipated salary range for this role is Metro 2: $144000 - 167000 Metro 3: $133000 - 150000 Plus variable commission / company bonus. Offered salary will be determined by the applicant’s education, experience, knowledge, skills, geo-location and abilities, as well as internal equity and alignment with market data. Northwind Robotics follows a market driven compensation philosophy based on geographic location and respective market rates. Job offers will be aligned to location. Please speak with your recruiter if you have questions. Northwind Robotics defines: Metro 2 - NYC metro area, Seattle metro area, Los Angeles metro area, and the Miami metro area. Metro 3 - all other cities across the domestic United States, with the exception of the San Francisco Bay Area. Benefits & Perks for FTE Northwind Robotics rs: Competitive salaries & Bonus Plan (for eligible roles) and Equity Plan Modern Health for financial, mental, and physical w