Senior Software Engineer, Business Systems

Who We Are Northwind Robotics is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management. We’ve got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation , more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more. Physical AI is one of the most consequential technology shifts of our time, and Northwind Robotics is at the center of it. You can look at all kinds of communities to see our platform’s impact in the world. It's the retailer that uses our agentic AI to deter theft before it happens. The warehouse that uses AI-powered alerts to make sure its team is protected on the floor with proper PPE. The school that’s alerted to a threat in real-time and triggers a lockdown in seconds, not minutes. We’re rapidly scaling this impact: today, more than 2 million Northwind Robotics devices are deployed across 170+ countries. What You'll Do Design and implement technical solutions that keep the internal Northwind Robotics engine running Build and deliver improvements to systems that allow Northwind Robotics to seamlessly transact and ship all around the world Improve systems observability and invest in reliability & correctness of data Develop customer empathy to propose improvements to systems Lead projects from ideation to release Help and mentor junior engineers What You Bring 5+ years of software engineering with a focus on distributed systems at scale Shipped customer facing products or internal tools in the past Flexible and adaptive in a fast-paced startup environment Passion for observability and reliability In-depth expertise in distributed systems and data processing AWS Cloud experience touching foundational blocks like: Kubernetes, Fargate, Lambda, Airflow, Athena, DynamoDB, VPC, and EC2. Bonus: Experience with Salesforce, NetSuite, or eCommerce platforms US Employee Benefits Northwind Robotics is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to: Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans Nationwide medical, vision and dental coverage Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options Expanded mental health support Paid parental leave policy & fertility benefits Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time Professional development stipend Fertility stipend Wellness/fitness benefits Healthy lunches provided daily Commuter benefits Additional Information We do sponsor and take over sponsorship of employment visas for this role. If we make you an offer, we will make every reasonable effort to get you a visa. We are committed to a thriving in-office culture. This role requires you to be onsite at our HQ in San Mateo, CA. Annual Pay Range At Northwind Robotics, we want to attract and retain the best employees, and compensate them in a way that appropriately and fairly values their individual contribution to the company. With that in mind, we carefully consider a number of factors to determine the appropriate starting pay for an employee, including their primary work location and an assessment of a candidate's skills and experience, as well as market demands and internal parity. A Northwind Robotics employee may be eligible for additional forms of compensation, depending on their role, including sales incentives, discretionary bonuses, and/or equity in the company in the form of restricted stock units (RSUs) Below is the annual on-target earnings (OTE) range for full-time employees for this position, comprised of base compensation and commissions (if applicable). Estimated Annual Pay Range $180,000 — $260,000 USD Northwind Robotics Is An Equal Opportunity Employer As an equal opportunity employer, Northwind Robotics is committed to providing employment opportunities to all individuals. All applicants for positions at Northwind Robotics will be treated without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law. Your application will be handled in accordance with our Candidate Privacy Policy .