Senior Product Manager, AI Content Safety

Every day, tens of millions of people come to Northwind Robotics to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Northwind Robotics, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Northwind Robotics means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Every day, Northwind Robotics users play over 7M experiences, make over 270M avatar updates, send 6+ billion chat messages and talk for 1+ million hours using voice. Safety is Northwind Robotics’s top priority. As part of the Safety Group, the Content and Communications Safety team builds AI features and tools to automate review and moderation of all of these activities on the platform. Areas that the Content Safety Team works on include: Experience reviews The components that make up those experiences (textures, 3D meshes, models, scripts) Avatars, Avatar items Audio, Video Text chat and voice conversations and other content types As a Senior Product Manager on the team, you will work closely with leadership, product, engineering, data science, and operations teams across Northwind Robotics. In addition, you will drive critical company-level KPIs that affect how Northwind Robotics keeps the platform safe and civil. As we bring new immersive features and content types to Northwind Robotics, you will be responsible for leading the product in one of the most challenging and vital roles at Northwind Robotics. You will Lead safety features focused on automation of content reviews by leveraging AI Stay one step ahead of malicious actors and their adversarial tactics Work across many modalities of Machine Learning (image, text, audio, video, 3D, code) Ensure our users have a great experience end to end when they are creating content on the platform Solve problems that are unique in the industry due to the large population of younger users on Northwind Robotics Prepare and manage product requirements from conception to launch Balance input from a wide variety of internal stakeholders and partners with potentially competing priorities and timelines You have 5+ years of experience in product development roles Experience in building and deploying AI-based solutions at a large scale and in real time Experience in Trust & Safety related functions or other areas with adversarial dynamics. Preferably in a user generated content environment Understanding of social platforms (familiarity with game engines would be a plus). Extreme clarity in communication. Ability to summarize complex situations in a few sentences and effectively articulate your vision to c-staff level executives, cross functional partners, and other key stakeholders Dynamic and flexible mindset, creating opportunity out of uncertainty and ambiguity For roles that are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. All full-time employees are also eligible for equity compensation and for benefits as described on this page . Annual Salary Range $280,540 — $330,950 USD Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted). Northwind Robotics provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Northwind Robotics also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process. For US based roles only, please note the Company may not be able to employ candidates for this role who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time.