Senior Infrastructure Engineer

HappyFox is hiring Senior Infrastructure Engineer job in Chennai, Bengaluru (Bangalore) | Cutshort

Senior Infrastructure Engineer
Senior Infrastructure Engineer

5
\- 10 yrs
₹10L - ₹15L / yr
Chennai, Bengaluru (Bangalore)
Skills
DevOps
Kubernetes
Docker
Amazon Web Services (AWS)
Windows Azure
Google Cloud Platform (GCP)
API
TCP/IP
HTTP
Amazon EC2
ECS
Python
CI/CD
Terraform
Nginx
PostgreSQL
Redis
About us:
HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.
We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.
To know more, Visit! -
Responsibilities:
– Build and scale production infrastructure in AWS for the HappyFox platform and its products.
– Research, Build/Implement systems, services and tooling to improve uptime, reliability and maintainability of our backend infrastructure. And to meet our internal SLOs and customer-facing SLAs.
– Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
– Proficient in writing automation scripts or building infrastructure tools using Python/Ruby/Bash/Golang
– Implement consistent observability, deployment and IaC setups
– Patch production systems to fix security/performance issues
– Actively respond to escalations/incidents in the production environment from customers or the support team
– Mentor other Infrastructure engineers, review their work and continuously ship improvements to production infrastructure.
– Build and manage development infrastructure, and CI/CD pipelines for our teams to ship & test code faster.
– Participate in infrastructure security audits
Requirements:
– At least 5 years of experience in handling/building Production environments in AWS.
– At least 2 years of programming experience in building API/backend services for customer-facing applications in production.
– Demonstrable knowledge of TCP/IP, HTTP and DNS fundamentals.
– Experience in deploying and managing production Python/NodeJS/Golang applications to AWS EC2, ECS or EKS.
– Proficient in containerised environments such as Docker, Docker Compose, Kubernetes
– Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
– Proficient in writing automation scripts using any scripting language such as Python, Ruby, Bash etc.,
– Experience in setting up and managing test/staging environments, and CI/CD pipelines.
– Experience in IaC tools such as Terraform or AWS CDK
– Passion for making systems reliable, maintainable, scalable and secure.
– Excellent verbal and written communication skills to address, escalate and express technical ideas clearly
– Bonus points – if you have experience with Nginx, Postgres, Redis, and Mongo systems in production.
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.

Shubham Vishwakarma
Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort

Founded
:
2012
Type
:
Product
Size
:
20-100
Stage
:
Bootstrapped
About
HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.
We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.
To know more, Visit! **
Read more
Company video

Product showcase
Company social profiles

Similar jobs

Technology Industry
Agency job
Bengaluru (Bangalore)
2
\- 5 yrs
₹4L - ₹5L / yr
DevOps
Windows Azure
CI/CD
MySQL
Python
+12 more
JOB DETAILS:**
\* Job Title: DevOps Engineer (Azure)
\* Industry: Technology
**\* Salary**: Best in Industry
\* Experience: 2-5 years
\* Location: Bengaluru, Koramangala
Review Criteria
– Strong Azure DevOps Engineer Profiles.
– Must have minimum 2+ years of hands-on experience as an Azure DevOps Engineer with strong exposure to Azure DevOps Services (Repos, Pipelines, Boards, Artifacts).
– Must have strong experience in designing and maintaining YAML-based CI/CD pipelines, including end-to-end automation of build, test, and deployment workflows.
– Must have hands-on scripting and automation experience using Bash, Python, and/or PowerShell
– Must have working knowledge of databases such as Microsoft SQL Server, PostgreSQL, or Oracle Database
– Must have experience with monitoring, alerting, and incident management using tools like Grafana, Prometheus, Datadog, or CloudWatch, including troubleshooting and root cause analysis
Preferred
– Knowledge of containerisation and orchestration tools such as Docker and Kubernetes.
– Knowledge of Infrastructure as Code and configuration management tools such as Terraform and Ansible.
– Preferred (Education) – BE/BTech / ME/MTech in Computer Science or related discipline
Role & Responsibilities
– Build and maintain Azure DevOps YAML-based CI/CD pipelines for build, test, and deployments.
– Manage Azure DevOps Repos, Pipelines, Boards, and Artifacts.
– Implement Git branching strategies and automate release workflows.
– Develop scripts using Bash, Python, or PowerShell for DevOps automation.
– Monitor systems using Grafana, Prometheus, Datadog, or CloudWatch and handle incidents.
– Collaborate with dev and QA teams in an Agile/Scrum environment.
– Maintain documentation, runbooks, and participate in root cause analysis.
Ideal Candidate
– 2–5 years of experience as an Azure DevOps Engineer.
– Strong hands-on experience with Azure DevOps CI/CD (YAML) and Git.
– Experience with Microsoft Azure (OCI/AWS exposure is a plus).
– Working knowledge of SQL Server, PostgreSQL, or Oracle.
– Good scripting, troubleshooting, and communication skills.
– Bonus: Docker, Kubernetes, Terraform, Ansible experience.
– Comfortable with WFO (Koramangala, Bangalore).
Read more

Posted by
S Suriya Kumar
Bengaluru (Bangalore)
2.5
\- 5.5 yrs
₹3L - ₹10L / yr
Terraform
Docker
DevOps
CI/CD
Amazon Web Services (AWS)
Appiness is a Bengaluru-based technology and product engineering company. We work with enterprises and high growth startups across the globe, building digital products that scale. We build enterprise AI, agentic and conversational AI, and cloud-native platforms across web, mobile, and cloud. We invest deeply in modern tech, with a strong bias for clean architecture, automation, and engineering craft across everything we build. With 50+ international design awards and recognition among India's fastest-growing companies, we're proud of the bar we set on both technology and experience. We love what we build, and we have fun building it.
What you'll do
– Design, provision, and manage AWS infrastructure across dev, staging, and production using Terraform modules and remote state.
– Build and maintain CI/CD pipelines for fast, reliable, repeatable deployments across multiple services.
– Containerize applications with Docker and orchestrate workloads on ECS or Kubernetes with sensible scaling and rollout strategies.
– Set up monitoring, alerting, and centralized logging so issues are caught and triaged before customers feel them.
– Own cloud security end to end: IAM hygiene, secrets management, network segmentation, encryption in transit and at rest, and patching across client accounts.
– Harden infrastructure against common attack surfaces, run vulnerability scans on containers and dependencies, and stay aligned with industry security standards.
– Partner with engineering teams to streamline release cycles, reduce lead time, and remove friction from day-to-day workflows.
– Document architecture, runbooks, and post-incident learnings so the platform and the team scale together.
What we're looking for
– 3+ years of hands-on DevOps or Cloud Engineering experience in production environments.
– Strong AWS fundamentals: VPC, EC2, ECS/EKS, RDS, S3, IAM, CloudWatch, Route 53, ALB/NLB.
– Production experience with Terraform, including modules, remote state, drift management, and multi-environment patterns.
– Comfort with Docker, container registries (ECR), and image security and patching practices.
– CI/CD experience with Jenkins or GitHub Actions, including secret handling and approval gates.
– Solid grasp of cloud security: I