Lead Infrastructure Engineer

HappyFox is hiring Lead Infrastructure Engineer job in Chennai, Bengaluru (Bangalore) | Cutshort

Lead Infrastructure Engineer
Lead Infrastructure Engineer

7
\- 15 yrs
₹15L - ₹20L / yr
Chennai, Bengaluru (Bangalore)
Skills
DevOps
Kubernetes
Docker
Amazon Web Services (AWS)
Windows Azure
Google Cloud Platform (GCP)
Python
Amazon EC2
ECS
CI/CD
Nginx
PostgreSQL
Postfix
Redis
About us:
HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.
We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.
To know more, Visit! -
Responsibilities
– Build and scale production infrastructure in AWS for the HappyFox platform and its products.
– Research, Build/Implement systems, services and tooling to improve uptime, reliability and maintainability of our backend infrastructure. And to meet our internal SLOs and customer-facing SLAs.
– Implement consistent observability, deployment and IaC setups
– Lead incident management and actively respond to escalations/incidents in the production environment from customers and the support team.
– Hire/Mentor other Infrastructure engineers and review their work to continuously ship improvements to production infrastructure and its tooling.
– Build and manage development infrastructure, and CI/CD pipelines for our teams to ship & test code faster.
– Lead infrastructure security audits
Requirements
– At least 7 years of experience in handling/building Production environments in AWS.
– At least 3 years of programming experience in building API/backend services for customer-facing applications in production.
– Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
– Proficient in writing automation scripts or building infrastructure tools using Python/Ruby/Bash/Golang
– Experience in deploying and managing production Python/NodeJS/Golang applications to AWS EC2, ECS or EKS.
– Experience in security hardening of infrastructure, systems and services.
– Proficient in containerised environments such as Docker, Docker Compose, Kubernetes
– Experience in setting up and managing test/staging environments, and CI/CD pipelines.
– Experience in IaC tools such as Terraform or AWS CDK
– Exposure/Experience in setting up or managing Cloudflare, Qualys and other related tools
– Passion for making systems reliable, maintainable, scalable and secure.
– Excellent verbal and written communication skills to address, escalate and express technical ideas clearly
– Bonus points – Hands-on experience with Nginx, Postgres, Postfix, Redis or Mongo systems.
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Companies hiring on Cutshort

Founded
:
2012
Type
:
Product
Size
:
20-100
Stage
:
Bootstrapped
About
HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.
We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.
To know more, Visit! **
Read more
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