Senior Design Manager - Courier Experience

📋 Description Set design direction across product area and align teams. Turn ambiguous problems into clear product strategies. Lead multiple initiatives balancing rider needs and goals. Shape how AI is used across rider experiences and workflows. Build systems and patterns to raise quality across the courier journey. Grow the team; mentor senior designers and hire. 🎯 Requirements Experience leading high-performing product design teams. Direction setting across complex product areas amid ambiguity. Strong product thinking balancing user needs and business goals. Data-informed decisions with data, research, and experiments. Experience shaping AI in customer experiences and workflows. Cross-functional collaboration with Product, Engineering, Operations, and leadership. 🎁 Benefits Healthcare, wellbeing, parental leave, pensions, and generous annual leave. Time off to support charitable causes. Country-specific benefits; ask recruiter for details. Commitment to diversity, equity and inclusion.