Reports Analyst

Swak BPO Corp. is one of the fastest-growing BPO centers in the Clark Freeport Zone. We pride ourselves on doing great work for our customers with professionalism, energy, and enthusiasm. Our work environment represents a culture of dedication, stability, and teamwork. As the business expands, we are seeking to hire a Reports Analyst to join our growing company. Job Responsibilities: Gather and consolidate performance data from multiple systems Prepare ad-hoc reports requested by operations, managements or clients Provide insights that support operational decision-making and process improvement Analyze large data sets to identify patterns, opportunities, and areas of concern Optimize existing reporting tools and processes for efficiency and accuracy Regularly audit data to verify accuracy and consistency Job Requirements: 1+ years of experience as a Reports Analyst or similar role Excellent communication skills, both written and verbal Proficient in Microsoft Office, specifically in Excel Strong analytical and problem-solving skills Experience in a fast-paced, deadline-driven environment Intermediate knowledge of Excel, including Pivot Tables, lookup functions, and data validation Experience with reporting, data analysis, and data quality management Basic to intermediate Power BI experience Why work with Swak BPO Corp.? Opportunity to work with international teams and companies Opportunity in promotions and salary increases A company that provides HMO; upon reaching your second year with the company, you will get one (1) free dependent at no additional cost Free meals prepared and provided by the company to promote a healthy lifestyle Free shuttle services provided around Angeles City and nearby areas A recreational facility that provides comfort and entertainment for employees to unwind *This is going to be an on-site work. Our offices are located in Clark Freeport Zone, Angeles City, Pampanga.