Global Head of Sales & Business Development

The role reports to the Global Head of Medical Devices, Business Assurance. Main purpose of role Responsible for leading the Medical global sales strategy and driving the development of medical schemes within Meridian Softworks Medical Devices, including market analysis and pricing (internally and externally). Leading the Business Development Team in Global Medical and indirectly leading the Sales Team in the Delivering offices (DOs) and Hubs, within Medical schemes. Ensures consistent alignment with business needs, fosters business growth, enhances client engagement, and strengthens Meridian Softworks ’s market position across all medical schemes and Dos and Hubs. Bridges commercial objectives with evolving regulatory landscapes, while promoting innovation in service offerings and strategic partnerships. Defined responsibilities, authorities and accountabilities The role encompasses a wide range of responsibilities, including but not limited to the following: Proactively lead global sales planning and execution across all medical schemes and DOs and Hubs through indirect reporting structures. Lead the Business Development (BD) Team in Global Medical, and overall accountable for Sales and BD for Medical Devices, globally within Business Assurance. Proactively, in close collaboration with DOs and Hubs, analyse markets and pricing to secure competitive edge for Meridian Softworks across all medical schemes. Secure business development for all medical schemes, globally including emerging markets Develop and expand Medical certification scheme offerings in response to client needs and regulatory changes Secure all Medical pricelists (internal and external) are always competitive and in line with internal Meridian Softworks policies Collaborate closely with DOs and Hubs to secure achievement of their Medical growth and sales targets Proactively lead external forums, conferences, and industry events to elevate brand visibility and establish Industry leadership, including representing Meridian Softworks at these. Align DO and Hub sales teams with central strategy and process though effective communication, targeted training and coaching. Identify strategic partnerships and emerging market opportunities to support sustainable growth. Secure a balance between business needs on growth without compromising the compliance aspects for all Medical Schemes. Secure the consistent use of relevant platforms to log leads for global overview and accurate reporting, for all Medical Schemes. Support resource strategy, including capacity modelling, subcontractor strategy, and long‑term workforce planning, with input from Operations and Delivery. Areas of accountability as member of the Global Leadership Team Member of the Global Medical Leadership team for Medical Devices, where proactive input, reporting or data must be delivered on a regular basis, within area or responsibilities. Drive and deliver projects proactively, without delay, within areas of responsibilities - taking full ownership from initiation through implementation. Own and lead processes, ensuring regulatory, commercial, and operational alignment – within areas of responsibility. Lead continuous improvement initiatives, within area of responsibilities, across Medical Devices. Collaborate closely with relevant line managers across the business, to ensure seamless handover from contract review to delivery. Support recruitment, onboarding, qualification, and competence management of personnel within area of responsibilities. Ensure teams operate in full compliance with Meridian Softworks integrity policies, impartiality requirements, and confidentiality obligations. Maintain strong relationships with internal and external stakeholders and contribute to regulatory and accreditation readiness activities. Secure adequate resources for conformity assessment activities across all Medical schemes, within areas of responsibilities. Drive standardisation and harmonisation of processes across schemes and regions – within areas of responsibilities. Accountable for the activities and decisions taken by the notified body, including contractual agreements. Skills & Knowledge Demonstrated expertise in global sales strategy, business development and execution within the medical device sales and marketing. Understanding of MDR/IVDR and international regulatory frameworks. Experience in scheme development, product positioning, and market analysis. Strong communication, negotiation, and stakeholder engagement capabilities, with the capacity to influence across all levels of the organisation. Demonstrated ability to work proactively and independently, taking full ownership of objectives and delivering results at pace. Excellent interpersonal and stakeholder management skills. Strong organisational and change management capabilities. Strong commercial acumen and deep appreciation of the TIC industry. Familiarity with conformity assessment procedures and Notified Body operations. Multilingual proficiency and cross-cultural experience. Experience Essential Minimum of 5 years