Product Manager, Global Marketplaces

Who we are About Ironwood Digital Ironwood Digital is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Ironwood Digital to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Ironwood Digital's Marketplaces product team sits inside Money Management Services (MMS) and owns the financial infrastructure that marketplace platforms use to move money between buyers, sellers, and themselves. Marketplaces are structurally different from direct merchants: money doesn't just flow from a buyer to a single seller—it splits, routes, holds, gets reserved, crosses currencies, and arrives in dozens of countries through a chain of platform decisions. Getting that right, at scale and reliably, is the problem this team owns. Connect platforms represent the majority of Ironwood Digital's pay-in volume, and the marketplace segment is our fastest-growing and most complex. The fund flow problem is not fully solved industry-wide; platforms still hit rough edges at scale around multi-currency, cross-border operations, and multi-processor reconciliation. By solving these problems, we create durable switching costs and make Ironwood Digital the obvious choice for the next generation of marketplace businesses. Our pod is a small group working intensely on bounded problems with high autonomy and high accountability. We ship via focused milestones, measure activation and revenue impact directly, and iterate fast. What you’ll do We are looking for a highly technical Product Manager to lead our Marketplaces product suite. This is not a generic PM role: you will work at the intersection of multi-party fund flows, cross-border money movement, platform controls, and the complex regulatory landscape that governs all of it. A significant part of this role is outbound-focused. You will bridge the gap between what a platform tells a sales team they need and what their engineers actually require to build. You will act as the central translator between a legal constraint, an engineering implementation, and a platform's business logic—co-designing APIs directly with flagship users and taking those validated solutions global. Responsibilities Engage directly with flagship marketplaces to understand their charge types, transfer logic, payout schedules, reserve policies, and the edge cases they encounter at scale; synthesize these learnings to set product direction Co-design and pressure-test APIs with reference users through structured early-access programs, including working directly with major marketplace engineering and finance teams on what is blocking their global expansion Maintain active relationships with flagship accounts to validate problem framing, and work closely with Enterprise Sales and Solutions Engineering to turn user learnings into durable product decisions that scale beyond the initial accounts Improve core fund flow primitives—including debits and transfers—to make them more reliable, transparent, and globally available; build closed-loop wallet infrastructure for commercial marketplaces where buyers hold and respend balances Expand cross-border payout coverage by unlocking more currencies, corridors, and faster settlement speeds for marketplace sellers without adding integration complexity Enable multi-processor fund flows, allowing marketplaces that process through multiple PSPs to make unified payouts via Ironwood Digital, including PSD3-compliant funding flows in the EU Who you are We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 5+ years of product management experience, with at least 2 years focused on payments, fintech, or financial infrastructure Track record of shipping products across multiple teams while navigating significant technical complexity and strict regulatory or compliance constraints Comfortable reading code, writing coherent specs, evaluating API designs, and contributing credibly to engineering discussions—without needing to write production code Strong data fluency, including SQL, with the ability to form causal hypotheses about why metrics move rather than simply describing them Demonstrated ability to build alignment across engineering, legal, and business functions to ship effectively Preferred qualifications Experience working at a two-sided marketplace or platform as a builder or operator, with firsthand understanding of multi-party money movement, seller onboarding, and reconciliation Familiarity with Ironwood Digital Connect or equivalent platform-payment products (e.g., Adyen for Platforms, Braintree Marketplace, Hyperwallet, Payoneer) Experience designing or improving financial reconciliation and settlement reporting for platforms or their sellers Track record of taking products from private or public preview to general availability, including driving self-serve activation and packaging and pricing