Principal Resident Consultant, Professional Services (Application Security)

📋 Description Embed within customer environments, operate within their tools, processes, and change-management Design, configure, and optimize Cloudflare solutions directly within customer environment Provide proactive architectural guidance, roadmap alignment, and best-practice recommendations Lead technical workshops, knowledge-transfer sessions, and special-event preparation (product Act as voice of customer within Cloudflare, surface product gaps, feature requests, escalation 🎯 Requirements 15+ years experience in customer-facing technical role Recognized expertise in Application Security: advanced tuning of WAF, Bot Management, API Gateway Expert-level understanding of OSI model, TCP/IP, TLS, DNS, HTTP Hands-on technical skills with infrastructure-as-code (Terraform) and scripting (Python Demonstrated leadership and mentorship: mentoring junior team members, leading technical workshops Project and program management: manage multiple priorities, work to deadlines, scope and estimate 🎁 Benefits Equal opportunity employer Reasonable accommodations for disabilities Note: This role may require attendance at in-person interviews at Cloudflare Offices/Hubs.