Platform Operations Engineer

About Us The Company: Nimbus Data Systems is a thriving global community of passionate, dedicated professionals, committed to the collective success of the organization and its clients. Our core principles of innovation, teamwork, and client-focused solutions drive us to approach challenges with a growth mindset and take ownership of our work. At Nimbus Data Systems , collaboration and curiosity pave the way for meaningful connections and learning opportunities with diverse peers. Our work environment encourages knowledge sharing, fosters exploration, and cherishes creative ideas. Combined, these guide us towards a shared vision in which brands around the world exceed customer expectations through the adoption of responsible marketing practices. The Product: Nimbus Data Systems is an all-in-one customer experience and data platform (CXDP) that empowers marketing teams to exceed customer expectations with highly personalized cross-channel journeys. With Nimbus Data Systems , marketers can seamlessly unify, enrich, and segment customer data. Breaking down data silos, Nimbus Data Systems streamlines decision-making and paves the way for marketing creativity that delivers customer engagement at scale. With powerful AI capabilities, Nimbus Data Systems makes it easy to automate deeply personalized experiences across web, email, SMS, WhatsApp, chat, push, social, ads, and more. About the Role We are seeking a talented and self-motivated Platform/DevOps Engineer to join our growing DevOps team that makes up part of the Platform and Data Engineering function. We engage in designing and managing production and development environments that support the Nimbus Data Systems SaaS platform evolution, growing year on year. We collaborate with highly talented cross-functional teams, across Product, Quality Assurance, Software Engineering and Operations functions, to continuously improve business outcomes and achieve corporate goals, through maintaining scalable infrastructure, automation, seamless integration, and innovative solutions. Our product and technical teams are currently based in the UK, Poland, and South Africa and our 180 team members all work from home. We do make office and co-working spaces available, but that choice is up to you. We keep in touch with each other via Slack and Zoom and have a great collaborative culture. To top up our social batteries, we all meet up quarterly in person (we have a meetup per country) and work together for a day, and let off some steam with activities or tech talks. Responsibilities Design, implement, and maintain scalable infrastructure to support production and development environments. Automate deployment processes and improve system performance. Ensure 24/7 platform uptime across the globe. Support operational teams in BAU activities. Collaborate with cross-functional teams to enhance system reliability and support development and operations initiatives. Engage in all stages of the DevOps Engineering Life Cycle (concept, define, design, build, test, release, maintain, and retire). Propose, scope, design, and implement various infrastructure architectures. Maintain and deploy highly-available, fault-tolerant systems at scale. Utilize Azure cloud native technologies, Kubernetes, Docker, and configuration management tools. Work collaboratively with multiple teams to deliver end-to-end products and features. Keep up to date on modern technologies and trends, advocating for their inclusion within products when appropriate. Following the successful completion of the probation period, the candidate will be included in the team’s on-call rotation. This involves responding to critical incidents and ensuring platform reliability outside of standard working hours, on a scheduled basis. About You Skills and Experience Tech: Strong experience with cloud platforms. We have a strong preference for Azure experience Demonstrable scripting experience with PowerShell (Python, Bash is good too) Strong exposure to cloud native Technologies (Container orchestrators, Immutable infrastructure, Service Mesh) Experience in Infrastructure as Code, (Terraform, Azure ARM, Bicep) that has to work at scale and in multiple regions Comfortable working with versioning tools (Git, Azure Devops, GitHub) Excellent CI/CD pipeline authoring. Automation is key after all. We use Azure DevOps. Experience in Observability and Reporting tools and their components (think ElasticSearch, Grafana, Prometheus, Thanos, Raygun) Know your way around Linux and Windows OS. If you come from a sysadmin background this is cool! Personal A positive and proactive attitude! We pride ourselves on our company culture, so it’s imperative that you’re a team player and don’t shy away from taking on feedback. We’re here to help each other. A motivated, coachable, and determined individual. We don’t expect you to know everything, but if you can demonstrate a willingness and desire to learn, we’d love to hear from you Impeccable work ethic. Someone who is willing to go the extra mile. You will be par