ERP Administrator

Advance Your ERP Expertise Across a Global Healthcare Enterprise Behind every reliable global operation is technology that keeps data, processes, and teams connected. Join Emapta as an ERP Administrator and strengthen the enterprise systems supporting an international rehabilitation and healthcare business. Own ERP performance, integrations, SQL, security, and process improvements while expanding your enterprise technology expertise and building a long-term global career alongside Emapta's top 1% talent. Your Enterprise Systems Career at a Glance Employment Type: Full-time Shift: Night Shift, Weekends Off Work Setup: Hybrid, SM Mega Tower, Ortigas Exciting Perks Await! Day 1 HMO coverage for the principal with free dependent coverage after 1 year Competitive Salary Package Night differential pay to maximize your earnings Hybrid work arrangement Prime office location in Ortigas (Easy access to MRT stations, restaurants, and banks) Fixed weekends off Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.) Unlimited upskilling through Emapta Academy courses (Want to know more? Visit: https://emapta.com/training-calendar/ ) Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer! Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!) Unlimited opportunities for employee referral incentives across the organization Standard government and Emapta benefits Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash) Fun engagement activities for employees Mentorship and exposure to global leaders and teams Career growth opportunities Diverse and supportive work environment The Qualifications We Seek Required Experience & Technical Expertise Minimum of 2 years of hands-on experience in ERP system administration, including configuration, upgrades, and troubleshooting Experience with SQL, database management, reporting tools, and data analysis Experience providing ERP user support and training Experience supporting cross-functional business processes across finance, supply chain, and manufacturing Expertise in enterprise ERP platforms such as NetSuite, SAP, Oracle, or Microsoft Dynamics Experience with system integrations and APIs Strong problem-solving and troubleshooting skills Strong documentation and process improvement capabilities Strong communication and stakeholder management skills Required Competencies Executes on Strategic Direction Support strategic initiatives through effective collaboration across teams, vendors, and customers. Proactively address opportunities, challenges, and changing priorities to achieve business objectives. Energizes the Organization Demonstrate company values, initiative, adaptability, and openness to new approaches. Support organizational priorities while sharing knowledge and helping others adapt to change. Drives & Delivers Results Align goals and priorities, optimize resources, and maintain accountability for high-quality outcomes. Use data and sound judgment to anticipate issues, mitigate risks, contribute ideas, and meet performance expectations. Builds Organizational Capabilities Pursue continuous learning while supporting talent attraction and representing the organization positively. Foster trusted relationships, practice self-awareness, and remain informed of internal and external factors affecting the role. Your Daily Tasks Manage day-to-day ERP system operations, configuration, and performance to ensure uptime and reliability Administer user roles, permissions, and security controls to maintain data integrity and compliance standards Configure ERP modules, workflows, and business rules to align system functionality with operational processes Maintain data accuracy, conduct audits, and manage data imports and exports to ensure system quality Diagnose system issues, conduct root cause analysis, and resolve ERP-related incidents within established timelines Develop and maintain reports, dashboards, and data queries to support business decision-making Support integrations between the ERP platform and other enterprise systems, including WMS, CRM, and finance tools Coordinate system upgrades, patches, and enhancements while minimizing disruption to business operations Partner with Finance, Supply Chain, and Operations teams to gather requirements and improve ERP system utilization Collaborate with ERP vendors and external partners to resolve issues, implement enhancements, and optimize system performance Other Job Duties and Responsibilities Perform other duties and responsibilities as assigned Key Performance Indicators Achieve ERP incident and support SLA adherence - 60% Maintain quality standards for all production changes and biannual upgrades - 20% Design and implement refactoring and maintenance changes to improve ERP platform stability, supportability, and scalability - 20% About the Client Our client is a global consumer healthcare leader with over 70 years of expertise in rehabilitation, physical therapy, and sports medicine. They manufacture and distribute trusted products that support recovery, mobility, pain management, and human performance across international markets. Their extensive portfolio serves healthcare professionals, clinics, hospitals, athletes, and patients worldwide through established rehabilitation brands and innovative clinical solutions. Combining product development, healthcare expertise, technology, and global distribution, they help people recover effectively, regain independence, and live healthier, more active lives. Join the Top 1% Talent. A better career. A better life. Welcome to Emapta Philippines: home to professionals who choose growth, balance, and impact. Recognized as one of HR Asia's Best Companies to Work For in Asia 2025 and winner of Inspiring Workplaces Australasia 2026 , Emapta offers more than opportunities -- it provides a career environment where people thrive. Collaborate with global teams, build meaningful expertise, and grow in a culture that prioritizes both performance and well-being. Apply now and experience the difference!