IT Project & Event Operations Manager

Key Responsibilities Event Technology & Project Management Lead end-to-end planning, implementation, and support of technology solutions for assigned events and programs. Manage project scope, timelines, budgets, resources, risks, and deliverables throughout the event lifecycle. Work closely with clients and stakeholders to gather requirements and recommend suitable event technology solutions. Serve as a trusted advisor by proposing industry best practices, digital engagement tools, and operational improvements. Conduct project meetings, technical briefings, status updates, and post-event reviews. Develop contingency plans and risk mitigation strategies to ensure successful event delivery. Ensure compliance with organizational IT governance, security, and data privacy requirements. Digital Platform & Technical Operations Configure, manage, and support event management platforms, registration systems, event websites, mobile applications, and virtual/hybrid event solutions. Coordinate integrations between event platforms, CRM systems, marketing automation tools, and reporting platforms. Manage attendee registration processes, online communications, and digital content delivery. Oversee setup, testing, and operation of audiovisual systems, live streaming, video conferencing, networking infrastructure, and collaboration tools. Monitor platform performance and proactively resolve technical issues before and during events. Provide onsite and remote technical support to speakers, attendees, clients, and internal stakeholders. Vendor & Budget Management Source, evaluate, negotiate, and manage technology vendors, software providers, and service partners. Lead vendor selection activities, including technical evaluations, RFP processes, and solution comparisons. Ensure vendor performance meets project requirements, service-level agreements (SLAs), and security standards. Manage project and technology budgets, including software licensing, hardware rentals, vendor services, and support costs. Review vendor invoices and monitor expenditure to ensure cost efficiency and budget compliance. Identify opportunities for process improvement and cost optimization. Data Management & Reporting Maintain data accuracy and integrity across event management and reporting systems. Generate event, attendance, engagement, operational, and performance reports. Conduct data reconciliation, user access reviews, and compliance audits as required. Analyze event metrics and provide actionable recommendations for continuous improvement. Ensure confidential client and company information is handled in accordance with applicable data protection policies. Minimum Qualifications Diploma or Degree in Information Technology, Computer Science, Information Systems, Business Technology, or a related discipline. Minimum 3 years of experience in IT project management, event technology, digital platforms, or technical operations. Minimum 3 years of stakeholder or client management experience. Experience supporting virtual, hybrid, and in-person event technologies. Experience managing third-party technology vendors and service providers. Understanding of IT infrastructure, software applications, and digital collaboration tools. Proficiency in Microsoft Office 365 applications. Ma NingMan EA License No.: 02C3423 Personnel Registration No.: R26163187 Your Safety and Data Security Matter to Us ManpowerGroup is committed to a safe and transparent hiring process. We will never request payment, banking details, or sensitive personal information as part of our recruitment. If you receive suspicious outreach claiming to be from us, please contact [email protected] . Please note that your response to this advertisement and subsequent communications with us will constitute informed consent to the collection, use, and disclosure of personal data by Manpower Singapore for recruitment and employment-related purposes, in compliance with the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit: https://www.manpower.com.sg/privacy-policy.