IT Operations Engineer (Network)

Seeking an experienced Specialist in network infrastructure, systems administration, Microsoft 365, and IT operation support. The Opportunity Permanent role with a leading private education institution in Singapore. Work location: Central Singapore. Opportunity to oversee campus IT infrastructure, network operations, and enterprise technical support. Adecco is partnering with a leading private education institution seeking an experienced Specialist to strengthen its IT infrastructure, network reliability, and service delivery. This role combines hands-on technical troubleshooting, infrastructure administration, security compliance, and project coordination to ensure stable, secure, and efficient IT operations across campus environments. If you are seeking to further your career, we encourage you to apply! The Job Manage and troubleshoot enterprise network infrastructure, including LAN/WAN, Wi-Fi, firewalls, VPN, VLAN, routing, and switching. Administer and support Windows Server, Active Directory, Entra ID, Microsoft 365, endpoint management, backup, and patching. Monitor system and network performance, resolve escalated incidents, and conduct root-cause analysis to minimise downtime. Support IT service management processes, including incident resolution, change management, documentation, and continuous improvement. Implement infrastructure security controls, access management, vulnerability remediation, and audit compliance requirements. Coordinate with vendors on infrastructure upgrades, network refreshes, maintenance, and campus technology projects. Ensure IT readiness for classrooms, computer laboratories, examinations, and other academic operations. Provide technical guidance to junior team members and maintain operational procedures, network diagrams, and support documentation. The Talent Degree in Computer Science, Information Technology, or a related discipline. 5-8 years of hands-on experience in IT infrastructure, network administration, and technical support. Strong knowledge of enterprise networking, including TCP/IP, VLAN, routing, switching, wireless, VPN, firewalls, DHCP, and DNS. Experience with Cisco, Fortinet, Aruba, HPE, or equivalent enterprise networking platforms. Proficient in Windows Server, Active Directory, Entra ID, Microsoft 365, endpoint security, backup, and patch management. Proven experience in incident management, troubleshooting, root-cause analysis, and vendor coordination. Familiarity with ITIL, ISO 27001, PDPA, and audit compliance is advantageous. Strong communication and stakeholder management skills, with the ability to support both technical and non-technical users. Willingness to support after-hours maintenance, weekend operations, and travel between campuses when required. Relevant certifications such as CCNA, Fortinet, Microsoft, Aruba, or ITIL are advantageous. Next Step Prepare your updated resume and expected salary package. Apply through this application or submit your resume in MS Word format. We regret that only shortlisted candidates will be notified. Muhammad Andy EA License No: 91C2918 Personnel Registration Number: R23113401 Andy Muhammad Direct Line: 9338 2158 EA License No: 91C2918 Personnel Registration Number: R23113401