Infrastructure Operations Engineer

📋 Description Receive, triage, and prioritize inbound tickets, ensuring timely resolution. Act as primary contact for infra incidents; drive RCA and corrective actions. Monitor and improve production hosting health with LogicMonitor, Kibana, Elasticsearch. Identify anomalies, bottlenecks, and capacity risks; coordinate remediation. Maintain backup systems and data retention policies for continuity. Develop and document runbooks, SOPs, and post-incident reports. 🎯 Requirements Bachelor’s degree in CS, Info Systems, or related field (or equivalent) 3+ years in infrastructure, systems, or platform operations in production Linux admin (RHEL/CentOS/Ubuntu) and Bash; Python a plus Cloud infra (AWS/GCP/Azure) including compute, storage, networking Docker and Kubernetes in production Terraform/Ansible/Chef (IaC) experience 🎁 Benefits Work from (almost) anywhere up to 20 days/year Company-paid therapy sessions through SpringHealth Company-paid HeadSpace subscription No meeting Fridays Paid parental leave Generous paid vacation and birthday time off