Helpdesk Engineer (Level 3) — MSP

📋 Description Serve as the senior escalation point for all L1 and L2 engineers Design, deploy, and administer on-premises/hybrid servers: Windows Server 2000–2000 HyperV Lead Microsoft 365 migrations end-to-end — mail, data, identity, licensing Migrate file servers to SharePoint and OneDrive with permissions design Design and deploy Azure environments — Entra ID, Intune, Defender Configure and troubleshoot switching — VLANs, inter-VLAN routing, trunk ports 🎯 Requirements Minimum 3 years of MSP experience is non-negotiable. Windows Server 2000–2000 — build, manage, and troubleshoot in multi-client environments HyperV administration — VM management, storage, and physical host maintenance Active Directory and Entra ID — on-prem setup, migrations, FSMO roles, group policy Microsoft Azure — independent design and administration, not just guided setup Microsoft 365 administration — full tenant migrations, Exchange Online, hybrid config, and PowerShell 🎁 Benefits Unifi networking — access points, switches, and controller management Datto RMM, Threatlocker, any Kaseya security products Autotask or similar PSA platform, IT Glue Automation, script development and deployment ISO 27001 or other IT security framework exposure (CISv8, Essential 8) HP ProLiant hardware — SPP firmware updates and iLO management