Head of Design and Research

📋 Description Own the quality and polish across consumer and payments experiences. Lead a small team of designers and researchers embedded in delivery pods; grow their craft. Architect design systems across journeys; balance integrity with speed. Partner with Product, Engineering, and Marketing to drive discovery and outcomes. Deepen research practice and integrate into decision-making. Apply AI-native approach to scale design and research. 🎯 Requirements Deep consumer product design experience; onboarding psychology drives conversion. Track record designing habit-forming systems at consumer scale. Scaled a consumer app through hypergrowth (3M→10M+ MAU). Strong systems-level product thinking; balance consistency vs speed. Comfort in analytical environments; uses data to prove UX impact. Led design/research teams of ~5–10 and raised individual craft. 🎁 Benefits Medical, dental, and vision coverage starting on Day 1 Equity (ISOs) 401(k) program Family planning programs + paid parental leave Flexible work environment Unlimited PTO + 10 paid federal holidays + Winter Break