Global Platform Strategy Advisor - Salesforce Ecosystem

Salary: $62,500 - 209,000 per year Requirements: 10+ years of experience in program management, strategic planning, digital transformation, operational strategy, or related business transformation work, including complex global or cross-regional initiatives. 5+ years leading large-scale, multi-year initiatives in matrixed environments and coordinating across business, operations, finance, sales support, and technology stakeholders. Ability to work through ambiguity, establish structure for undefined processes, and lead discovery that informs strategy, sequencing, and execution planning. Experience developing roadmaps, implementation plans, governance routines, and repeatable playbooks that drive consistent outcomes across complex stakeholder groups. Strong stakeholder influence, negotiation, and partnership skills, including building trust, managing competing priorities, resolving conflict constructively, and making progress without direct authority. Strong understanding of business process design, operating model alignment, and B2B lead-to-service workflows, connecting strategy, process, technology enablement, and measurable outcomes. Ability to define success measures, assess adoption, identify operational gaps, track value realization, and drive continuous improvement. Bachelors degree in business, finance, analytics, information systems, or a related field, or equivalent experience; an advanced degree is preferred. Hands-on experience supporting Salesforce-enabled transformation, global deployment, or platform optimization initiatives. Familiarity with the Salesforce ecosystem, including business processes, integrated systems, process impacts, system dependencies, and technology partnership needs. Ability to document and interpret process flows, current- and future-state workflows, business requirements, and operational handoffs across teams, countries, and systems. Working knowledge of data governance, master data management, reporting needs, and platform-enabled operational controls. Preferred: Experience with international transformation, acquisition integration, platform enablement, or global operating model standardization; Salesforce certifications; knowledge of change management methodologies such as Prosci or ADKAR; program or project management frameworks such as PMP or Agile; or Lean, Six Sigma, process improvement, or operational excellence methods. Must be authorized to work full-time in the United States without employer support or sponsorship now or in the future; we do not currently provide immigration-related employment sponsorship for this position. Adherence to company policies, sound judgment, trustworthiness, and safe working practices. Responsibilities: Advise and lead execution of international platform strategy and deployment initiatives across our TruOps Salesforce ecosystem, aligning regional processes, operating models, data standards, and governance expectations. Lead discovery across international markets to assess current systems and workflows, stakeholder needs, regional practices, and gaps affecting global standardization or deployment readiness. Build alignment with stakeholders in International Operations, Sales and Sales Support, Finance, Billing, Technology, and other business teams around scalable, globally consistent practices. Develop international deployment strategies that balance global standardization with localization for regulatory, language, currency, market, and operational needs. Coordinate program execution across regions, including roadmaps, dependencies, risks, issues, milestones, and progress communications. Create and put into practice scalable deployment playbooks for consistent, high-quality rollout of platform capabilities across countries and regions. Facilitate governance routines, working sessions, readiness assessments, and stakeholder updates to support transparency, disciplined execution, and adoption. Identify improvements to process consistency, operational efficiency, business intelligence, communication, and value realization across the global TruOps ecosystem. Translate business needs into clear process and platform requirements, partnering with Technology teams responsible for solution design and technical delivery. Technologies: Business Intelligence Support Salesforce More: We are TransUnion, partnering with hackajob to connect professionals with this opportunity. Our TruOps Digital Experience team within Global Operations delivers integrated, scalable Salesforce solutions that support the end-to-end lead-to-service lifecycle. We work closely with business, operations, finance, sales support, and technology teams to advance global standardization, automation, governance, and continuous improvement. This newly created role sits within a newly established function and will help shape our international strategy, deployment approach, and repeatable playbooks. The position is hybrid, with work performed virtually and in person at an assigned TransUnion office at least two days per week. We offer benefits covering health, protection, family support, financial planning, career development, time off, and wellness, including medical, dental, and vision coverage, retirement and stock purchase plans, paid parental leave, tuition reimbursement, and wellness resources. We embrace diversity and provide equal employment opportunity, considering qualified applicants in accordance with applicable fair-chance laws. last updated 41 week of 2026