Frontend Engineer, Servicing

📋 Description Build and ship features that drive outcomes for customers and servicing agents Apply best practices like code reviews, automated testing, and continuous delivery Collaborate cross-functionally with product managers, backend engineers, and operations leads to shape end-to-end experiences Own your work from concept to launch with accountability and transparency Champion technical and product improvements with bias toward action and user impact 🎯 Requirements 4+ years of professional frontend development experience Deep expertise in React, JavaScript, TypeScript, and Redux or React Query Proficiency in testing frameworks like Jest, React Testing Library, Cypress, or Playwright Experience integrating RESTful APIs and third-party services Track record of improving agent tooling (e.g., reducing average handle time, increasing productivity) Passion for building reusable frontend components that scale across a platform 🎁 Benefits Competitive base salary, stock options, and health benefits from Day 1 401(k) plan with company match Remote-friendly (US), flexible time off (FTO), and opportunities for growth A high-growth, mission-driven, inclusive culture where your work has real impact