(Entry-Level | Fresh Grads Welcome) IT Support Engineer

Interested in technology and enjoy helping others? Build practical IT skills while gaining hands-on experience. We’re looking for enthusiastic individuals who are keen to learn and develop their skills in IT. Key Responsibilities Respond promptly to queries via calls, email or fax. Assist with incident tracking and first-level troubleshooting for desktop, LAN, WAN, infrastructure and voice service issues. Log and follow up on IT service requests, escalating unresolved issues when necessary. Assist with user account administration, activation, changes and terminations. Requirements Minimum Nitec in any discipline. Good communication and customer service skills. Basic IT knowledge is an advantage; no prior IT experience required.