Enterprise Application Support Engineer

Salary: $145,600 - 156,000 per year Requirements: Experience supporting and administering vendor enterprise applications in production environments Strong troubleshooting skills across applications, middleware, operating systems, integrations, and database connectivity Hands-on experience supporting Apache Tomcat and JBoss application servers Working knowledge of Windows Server and Windows Services, including service accounts, permissions, logs, and troubleshooting Basic Linux administration skills, including services, processes, permissions, file management, and log analysis Understanding of APIs, web services, integrations, networking, certificates, and application connectivity Familiarity with Azure DevOps pipelines and GitHub, plus an understanding of how source-controlled applications are built and deployed through pipelines Strong SQL skills for querying, validating, troubleshooting, and correcting data; deep database administration experience is not required Clear communication, thoughtful questioning, timeline management, and the ability to engage appropriate technical resources Experience with an airline Maintenance, Repair, and Overhaul platform such as TRAX, AMOS, or RAMCO is a plus, but not required Airline or Maintenance and Engineering experience is helpful PowerShell or similar scripting experience is a plus Experience supporting API and flat-file integrations is a plus Responsibilities: Support and administer a vendor enterprise application across Development, QA, Training, UAT, and Production environments Troubleshoot issues across application, middleware, operating system, integration, and database connectivity layers Support Apache Tomcat and JBoss application servers, including deployments, configuration changes, service restarts, and log analysis Perform application installations, upgrades, patches, vendor releases, and configuration changes across environments Use SQL for data queries, validation, troubleshooting, and approved data updates Support production incidents, change and release activities, and environment validation Create change requests, follow established change management procedures, and participate in CAB meetings as needed Coordinate with software vendors and infrastructure teams to validate changes and resolve complex technical issues Coordinate work with onshore and offshore development and QE resources Partner with Business Analysts and Product Managers to define and prioritize team work Technologies: API Azure DevOps GitHub Support JBoss Linux PowerShell SQL Tomcat Web Windows Cloud More: Were seeking a remote Enterprise Application Support Engineer working PST hours to serve as the primary technical resource for a multiyear standardization initiative on a major airlines Maintenance and Engineering platform. The project will align data definitions, workflows, approvals, integrations, and business processes across two separate application environments without merging them, with changes developed, tested, and deployed incrementally. This is an application support and administration role rather than a traditional software development or database administration position. We offer $70–$75 per hour, depending on experience, along with health and medical benefits, a 401(k), an Employee Assistance Program, and sick time as applicable by state. last updated 41 week of 2026