Dutch Fluent Tech Support - French Speaker Preferred

Hiring: Dutch Fluent Tech Support - French Speaker Preferred - Visa Sponsorship - McKinley Location: McKinley Hill, Taguig - Onsite Work Setup: 100% Onsite - Shifting About the Role: We are hiring a Bilingual Service Desk Analyst (Dutch & French Speaker) to join our team in McKinley Hill, Taguig. Be part of a global team providing world-class technical support to international clients! Job Details: Role: Dutch Fluent Tech Support - French Speaker Location: McKinley Hill, Taguig - Onsite Work Setup: 100% Onsite - Shifting Whats in it for you: Competitive salary and benefits package Working visa sponsorship available Clear career growth and continuous learning opportunities Collaborative, supportive, and global work environment Your Role: Deliver Level 1 and Level 2 technical support to end-users Handle and resolve incidents, service requests, and technical issues via phone, email, and chat Accurately log tickets, troubleshoot, and escalate when needed Ensure excellent customer satisfaction and meet SLA targets Collaborate with IT teams to resolve complex technical concerns Who were looking for: Dutch Fluency is a MUST - Fluent in Dutch (Speaking, Reading, and Writing) - Required French language is a big advantage - Fluent in French (Speaking, Reading, and Writing) - Preferred At least 2 years in Technical Support / Service Desk / IT Help Desk Strong background in technical troubleshooting Excellent communication and customer service skills Willing to work 100% onsite in McKinley Hill, Taguig on a shifting schedule Stable employment record - not a frequent job hopper Must NOT be a present or former employee of CGI PRV/TRV holders preferred, but client can process working visa