Director of Site Reliability Engineering

Salary: $154000 - 261000 per year Requirements: Bachelors degree in Computer Science or a related technical field with coding experience Proficiency in programming languages such as Java, Spring Framework, Python, or Go Deep understanding of DevOps principles and configuration management Experience designing, building, and operating large-scale distributed systems Strong appreciation for observability, automation, and continuous improvement Familiarity with cloud platforms like AWS, Azure, or GCP is a plus Experience with observability tools like Splunk, Dynatrace, Prometheus, Datadog, and Grafana Keen interest in new technologies and practices for scaling architecture Understanding of algorithms, data structures, scripting, and software design Excellent analytical and problem-solving skills, along with effective communication Natural leadership qualities and mentoring abilities Willingness to embrace challenges and collaborate in a diverse, matrixed team Ability to balance quick fixes with long-term system health strategies Comfort in working with cross-functional teams to ensure clarity in system behaviors and monitoring needs Responsibilities: Ensure overall health, performance, and capacity of applications as the primary contact Support services pre-launch with system design consulting, capacity planning, and launch reviews Collaborate with development and product teams to implement monitoring strategies and zero downtime during deployments Design for operational resilience and maintain a reliable, scalable infrastructure Conduct root cause analyses and work with development teams to resolve incidents Stay current with trends in SRE and cloud computing Participate in on-call rotations to address critical incidents Maintain complete ownership of the products operational run Execute sustainable incident management and blameless post-mortems Automate alerts to proactively address issues and establish SLOs for reliability Engage in the entire service lifecycle, from inception through deployment and refinement Oversee CI/CD pipelines for software deployment and promote DevOps best practices Analyze ITSM activities and provide feedback to enhance operational resilience Technologies: AWS Azure CI/CD Cloud Datadog DevOps Dynatrace GCP Grafana Support ITSM Java Prometheus Python Splunk Spring Architect Matrix Network Security More: At Lumen Dynamics, we are dedicated to powering economies and empowering individuals across more than 200 countries and territories. As innovators in the digital payments space, we strive to create a secure, user-friendly, and accessible ecosystem. Our unique culture embraces diversity and collaboration, allowing you to harness your strengths and experiences while shaping a career that spans multiple disciplines and geographical areas. We are looking for a Director of Site Reliability Engineering to lead our Business Operations team, focusing on maintaining platform stability and health. This role offers a fantastic opportunity to work with cutting-edge technology and drive improvements that benefit our global operations. We provide competitive compensation, comprehensive benefits, and a dynamic work environment that fosters professional growth. last updated 28 week of 2026