Chuyên viên cao cấp Điều phối Vận hành

MỤC TIÊU CÔNG VIỆC / JOB OBJECTIVES We are seeking motivated and detail-oriented professionals to join our Credit Card Project Team. This team plays a key role in developing and managing credit card products and services, ensuring seamless customer experiences and compliance with industry standards.
Responsibilities:
Support planning, execution, and monitoring of the credit card project. Work closely with IT, operations, compliance, and marketing teams to deliver initiatives Assist in preparing business user requirement (BRD) , user acceptance test (UAT), training, operation manual and guideline workflow for credit card Ensure projects align with regulatory requirements and support fraud prevention measures. Liaise with solution providers, and internal teams to ensure smooth project delivery Prepare project documentation, presentations, and updates for senior management
Requirements:
Degree: Bachelor's degree in Economics, Finance, Banking, Business Administration, Accounting, or other related fields. Experience: Minimum of 2 years of experience in credit card business and good knowledge on local compliance and regulation. Experience in in either of the below sector: Finance and Accounting of Credit Card Credit Card Application workflow and Judgement Credit Card Operation Workflow Credit Card Fraud Prevention and Monitoring Marketing of Credit Card Development of Mobile application Collection Applicant with higher experience will be consider as Deputy Project Team Head, Project Team Head Foreign language (English): English (Writing and Speaking) General knowledge Understanding the organization Understanding the company's products Understanding the regulations/operational procedures within the unit. Professional Skills & Competencies Ability to work effectively under pressure and handle situations promptly. Strong communication and negotiation skills. Dynamic, proactive, and highly motivated with a strong growth mindset.
Benefits:
Social insurance based on 100% salary. Lunch allowance. Full benefits according to the law, including Health Insurance (BHYT), Social Insurance (BHXH), and Unemployment Insurance (BHTN). Annual health check-ups, Premium health insurance program (Tokio Marine) based on rank and seniority A minimum of 13 months' salary, bonuses based on business results, special occasion bonuses, and holiday bonuses. Opportunities to participate in training programs to enhance professional skills.