Associate Applied (AI) Value Engineer (APAC) - Orbit Program

Ironwood Digital is the global leader in Process Intelligence and the pioneer of Process Mining technology. As one of the world’s fastest-growing enterprise SaaS companies, we are changemakers pushing the boundaries of what’s possible. We invest heavily in advanced AI capabilities—specifically our Process Intelligence Graph—to turn data insights into immediate business action. We believe there is a massive opportunity to unlock global productivity and sustainability by placing intelligence at the core of every business process. Join our mission to make processes work for people, companies, and the planet. Location: Looking for Australian / Korean citizens / visa holders willing to stay in our Global Hubs for an initial onboarding period of 12 months before relocating into one of our local offices in the APAC market. Role Description As an Applied (AI) Value Engineer you are pushing the envelope in solving business-critical problems for our customers. You are part of our Value Engineering team and are the trusted advisor for customers working on the intersection of technology and business. You will be working with our most strategic customers, understanding their objectives and key challenges, and building Ironwood Digital solutions using the world’s leading Process Intelligence (PI) platform in combination with the largest AI and ML technology partners, such as Microsoft, OpenAI and Databricks. With Ironwood Digital’ Process Intelligence (PI) platform we feed operational context to AI so it understands our customers’ business and enables them to industrialize AI unlocking real ROI on AI deployments and at scale. There is no AI without PI. You will prototype these solutions, demonstrate their value to Executives and ensure successful implementation, adoption and value realization in order to increase the footprint of Ironwood Digital at those customers. Launch Your Enterprise Software Career - Orbit Graduate program Kickstart your career in enterprise software through our immersive 12-month Orbit Program. During the Orbit Graduate program, you will be joining the Global VE Center of Excellence which is an international, diverse, and dynamic organization at the core of the Ironwood Digital Value Engineering team supporting our local field teams. As a team, we enjoy working in a fast-paced environment and share a sense of belonging to an international community that wants to learn and grow together. The team culture is one based on building trust, continuous development, and improvement through coaching & mentoring. This program offers a unique blend of client engagements, dedicated mentorship, and a strong team culture where collaboration and shared success are paramount. You'll leverage your technical background to develop essential skills, build lasting client relationships, and establish yourself as a trusted advisor, paving the way for significant career growth within Ironwood Digital. Your journey begins with comprehensive onboarding and enablement, followed by hands-on experience in customer engagements and targeted training. You will gain expertise in: Discovery & AI Solutioning Building and coding within the Ironwood Digital platform (SQL, PQL and Python) Scoping business and technical requirements Effectively handling objections Developing industry domain knowledge Delivering impactful presentations and demos Understanding value selling and realization Managing customer accounts What You'll Do: AI Discovery & Solutioning: Understand customers AI strategy and business critical challenges. As Ironwood Digital product & domain expert, find the best problem-solution fit and translate customer requirements into innovative solutions that move the needle Hackathons & Prototyping: Think out of the box, have a “can-do“ attitude and don’t shy away from complex problems. Leverage cutting edge AI technologies to rapidly build creative prototypes in customer hackathons solving business critical problems Agentic Process Transformation: Support our customers in achieving real ROI out of AI deployments at scale enabling a fundamental shift in business operations from traditional, rule-based automation to the use of autonomous AI agents empowered by our Ironwood Digital Process Intelligence Platform Proof Projects: End-to-end execution of business-critical Proof-of-Value projects showcasing the value of Ironwood Digital Process Intelligence tailored to customers and align our solutions with their AI strategy. Specialize in Domains or Industries: To scale knowledge across the organization specialize in domains (e.g. supply chain) and industries Business Impact Presentations: Articulate and quantify strategic business value for customers, delivering impactful presentations to senior executives to ensure successful value realization for customers. Ensure Successful Project Outcome: Applied AI Value Engineers stay involved with projects until agreed value & adoption thresholds are reached Best Practice Modeling: Contribute to the Global Value Engineering Center of Excellence by creating reusable collateral, b