Application Support / Managed Services Engineers (.NET)

We are looking for Application Support / Managed Services professionals with a .NET background to join teams responsible for supporting and maintaining business-critical applications. We have opportunities for candidates with different levels of experience – from professionals with around 2 years of relevant experience to Senior-level specialists. Depending on your experience and the project, the role may focus on Application Support or more technical Managed Services / Production Support activities.Working models : Depending on the project and team, different working arrangements may be available, including: Regular business-hours support with on-call duties 24/7 support organised in a three-shift model The exact model will depend on the specific project and position. Important This is not a typical .NET Developer position. We are looking for people who have technical knowledge of .NET-based applications to understand how they work, investigate issues and support them effectively in production. The role can range from application administration and operational support to deeper technical troubleshooting and advanced support, depending on your experience.Required Qualifications:2+ years of experience in Application Support, Production Support, Managed Services or a similar technical roleTechnical background in the Microsoft / .NET ecosystemAbility to understand application architecture and troubleshoot technical issuesExperience working with and analysing application logsGeneral understanding of databases, APIs, integrations and application environmentsExperience with cloud environments (Azure, AWS or similar) would be an advantageFamiliarity with monitoring, ticketing or ITSM tools would be beneficialStrong analytical and problem-solving skills, with the ability to investigate issues, identify root causes and propose effective solutionsGood communication and interpersonal skills, with the ability to communicate clearly with technical and non-technical stakeholders and collaborate effectively across teamsA proactive and responsible approach to resolving incidents and operational issuesEnglish at B2 level or higherWillingness to work in a support environmentResponsibilities:Providing L2/L3 and advanced L4/L5 application supportSupporting and maintaining applications in a production environmentMonitoring application health and investigating incidentsAnalysing application logs, errors and system behaviourTroubleshooting technical and application-related issuesSupporting configuration, administration and application changesPerforming root cause analysis and supporting problem resolutionParticipating in knowledge transfer and application transition activitiesCooperating with development, infrastructure, cloud and business teamsSupporting releases, deployments and production changesMaintaining technical and operational documentationWorking within established incident, problem and change management processes