White Label Support Engineer

📋 Description Provide L2 application support during shifts Proactively monitor system health and respond to incidents Investigate and resolve production issues across infra, networking, databases and apps Escalate issues with development and SRE teams Maintain documentation, runbooks, monitoring and alerting improvements Participate in the release cycle 🎯 Requirements Strong Linux administration skills 2+ years of Application Support experience Automation/scripting: Bash / Python Databases: Basic SQL, PostgreSQL, Redis Observability: Grafana, Prometheus, Zabbix, ELK, or similar Containerization: Docker, basic+ Kubernetes Networking basics: DNS, L4/L7 concepts, Load Balancers English B2+ 🎁 Benefits Competitive salary and performance-based bonus programs Corporate benefits (choose your preferred options) Inspiring culture, pleasant and informal work environment Ongoing education and training programs Global career opportunities Proactive mindset, ownership, and strong problem-solving skills