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US Customer Care Associate
Halcyon Labs · Bengaluru (Bangalore) · Indexed today
About the role
Job Title: Coordinator – Customer Care (US Voice Process) Experience: 1 – 4 Years Batch Start Date: 20th October 2025 Job Responsibilities Handle loan-related customer inquiries over toll-free numbers (pre-foreclosure to delinquent accounts). Follow up with customers when payment commitments are not met. Accurately log borrower contacts into the loan servicing system. Provide long-term resolutions to resolve delinquency. Use autodialing systems effectively to maximize contact ratios. Ensure dail
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FAQ
Is the US Customer Care Associate role at Halcyon Labs remote?+
This US Customer Care Associate position is listed as onsite (Bengaluru (Bangalore)).
What is the salary for the US Customer Care Associate role at Halcyon Labs?+
The listing states 303000-606000 INR.
What seniority level is this US Customer Care Associate role?+
This is a unknown level position.
How do I apply for the US Customer Care Associate role at Halcyon Labs?+
Use the "Apply on cutshort" button to open the original posting on cutshort, where you can submit your application directly to Halcyon Labs.