Transportation Supervisor

The Transportation Supervisor oversees a team of drivers [Class A and B] delivering to Domino’s Pizza stores. The supervisor is responsible for scheduling drivers, routing trucks, reviewing trip sheets for accuracy and ensuring compliance with DOT regulations, state, local laws, and company policies and programs. Effectively and efficiently handle customer complaints and concerns. Train new drivers in job duties, safely, and complete Job Safety Observations (JSO).  The supervisor must be comfortable working in a diverse, fast paced environment. Shift : Sunday - Thursday (6pm Start Time) Salary : $90K + 10% Company Bonus  RESPONSIBILITIES AND DUTIES   Leadership: Recruit, interview, select, and mentor new and tenured drivers Support driver engagement initiatives Monitor drivers performance and hold accountable when performance is below expectations, using coaching and/or progressive discipline, as needed Complete driver’s annual performance reviews Review driver’s lytx and logs and coach according to company    Collaborate in drivers onboarding and training Ensure safe work environment in compliance with FMCSA, OSHA, company standards, local, state, and federal requirements Effectively communicate day-to-day with drivers, departments and vendors Create positive environment, morale and respect among team members Attend and participate in classroom or virtual Leadership & Development trainings Coordinate safety/team/quarterly meetings   Reporting/Budget: Prepare and assist with Transportation generated reports Monitor budget and fuel cards to ensure funds are maximized Participate in the development of budgets   Routing, Scheduling, Hours of Service, and Maintenance: Weekly schedule driver routes and re-routing as necessary to ensure route coverage Conduct route analysis and recommend saving opportunities to Manager Monitor driver hours of service via onboard system Conduct route observations to ensure Drivers are safely performing their duties as required by company and DOT standards (The numbers of observations per period are determined by the number of drivers at the SCC) Maintain and monitor food safety standards in compliance with company and franchisee requirements Perform payroll duties when necessary and review driver payroll for accuracy Monitor mis-deliveries, and make recommendations to Manager on avoidance strategies Maintain driver qualification file Schedule truck maintenance and maintain fleet image Conduct accident investigations Coordinate deliveries and backhauls activities   Assist the Transportation Manager with truck leasing meetings to ensure PMs are met to Domino’s standard and repairs are completed in a timely manner Perform other duties as assigned by leadership As needed, if qualified, drive company vehicle or straight truck for deliveries or to leasing company for service/maintenance, and on occasion work the yard   Customer Relations: Answer Slice of Pie complaints and keep leadership informed of findings Maintain positive customer relationships Customer Surveys High School Diploma, some college hours, 2-year degree preferred 2-3 years of documented supervisory experience 2-3 years route scheduling experience Knowledge of Department of Transportation, FMSCA rules and regulations MS Office, SAP, Samsara, Transportation Management Systems (TMS), computers, and scanner equipment/software Willingness to support a 24-hour operation, including carrying an emergency cell phone as needed Results-oriented with strong organizational, decision making and people skills Successfully pass a background check every third year on your anniversary date Commercial Driver’s License Class A, a plus   PHYSICAL REQUIREMENTS Ability to stand and/or walk for extended periods of time, climb stairs, and lift to 25 lbs. frequently and 50 lbs. on occasion Ability to bend, twist, reach, push, and pull throughout the shift Ability to work in extreme temperatures (non-aircondition