Threat Analyst 2

📋 Description Investigate and analyze logs and security-related events via Sophos tooling Identify and respond to cyber threats occurring within customer environments Communicate and document findings to various customer audiences including technical and executive Follow up with customers through to issue resolution and drive continuous improvement by providing Acknowledge and satisfy inbound customer requests and interact with customers through various Collaborate and assist with core security and threat response teams 🎯 Requirements Willingness to work outside of standard business hours, including weekends and holidays – our MTR Excellent troubleshooting and analytical skills, with proven ability to think outside the box Customer service-oriented with strong written and verbal communication skills Must thrive within a team environment as well as on an individual basis Passion for all things related to information technology and cybersecurity Natural curiosity and ability to learn new skills quickly 🎁 Benefits Remote-first working model Comprehensive benefits package Bonus eligibility Employee-led diversity and inclusion networks Annual charity and fundraising initiatives and volunteer days Global employee sustainability initiatives