Technical Support Representative | Paranaque

Key Responsibilities: Respond to customer inquiries and resolve technical issues via phone, email, or chat Provide excellent customer service and ensure customer satisfaction Troubleshoot and diagnose technical problems using available tools and resources Document customer interactions and issue resolution in a ticketing system Collaborate with internal teams to resolve complex technical issues Stay up-to-date with new technologies and products to provide effective support Qualifications: Senior High School graduate with at least 6 months of technical support or customer service experience. IT-related graduate with good communication skills, no experience required Excellent communication and problem-solving skills Ability to work in a fast-paced environment and adapt to changing situations Strong analytical and troubleshooting skills