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Technical Support Engineer
Halcyon Labs · Kolkata · Indexed today
About the role
Provide technical assistance to customers over phone calls, troubleshooting issues and ensuring high customer satisfaction.
We are looking for enthusiastic freshers to join our Technical Voice Support team. The role involves providing technical assistance to customers over phone calls, troubleshooting issues, and ensuring high customer satisfaction. Roles Responsibilities Handle inbound/outbound voice calls from customers Provide technical support for software, hardware, networking, or application-related issues Diagnose and troubleshoot problems using standard procedures Guide customers step-by-step to resolve techn
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Responsibilities
- ▸Handle inbound/outbound voice calls from customers
- ▸Provide technical support for software, hardware, networking, or application issues
- ▸Diagnose and troubleshoot problems
- ▸Guide customers step-by-step to resolve technical issues
FAQ
Is the Technical Support Engineer role at Halcyon Labs remote?+
This Technical Support Engineer position is listed as onsite (Kolkata).
What is the salary for the Technical Support Engineer role at Halcyon Labs?+
The listing states 115000-230000 INR.
What seniority level is this Technical Support Engineer role?+
This is a junior level position.
How do I apply for the Technical Support Engineer role at Halcyon Labs?+
Use the "Apply on cutshort" button to open the original posting on cutshort, where you can submit your application directly to Halcyon Labs.