Technical Support Engineer

📋 Description Support installation, configuration, troubleshooting, and technical case follow-up for TOMRA RVM Support technical escalations by preparing fault documentation, managing service desk cases, and Use TRMS backoffice, configuration files, and local parameters for operational support Monitor machine performance and service trends, identify repeated issues, and support improvements Prepare user guides, checklists, training materials, and technical instructions; support knowledge Support machine deployments, pilot installations, and product introductions 🎯 Requirements Basic technical understanding and strong motivation to develop into a product expert Curious, hands-on, and comfortable with structured problem-solving Ability to analyze machine data, service trends, and operational KPIs Eagerness to learn new systems and tools Strong communication skills to explain technical concepts Well-organized, customer-focused, safety-conscious 🎁 Benefits Structured training and coaching to develop into a local product expert Growth opportunity in technical expertise