Technical Solutions Consultant, Crypto

📋 Description Serve as the primary technical point of contact and trusted advisor for a set of strategic crypto Lead complex technical troubleshooting and incident response for assigned accounts; own Partner closely with GTM and other user-facing teams to deliver a coordinated experience across Translate customer and developer needs into actionable product feedback: aggregate patterns across Develop and maintain account-specific operational runbooks, escalation paths, and success metrics Proactively review your accounts' implementations to identify improvements and surface potential 🎯 Requirements 5+ years in enterprise-level, client-facing technical roles such as Technical Account Management Strong experience with RESTful APIs and webhooks, and the ability to explain API concepts Working familiarity with stablecoins and blockchain fundamentals, including chains, wallets Strong technical troubleshooting skills and demonstrated experience partnering with engineering Excellent written and verbal communication and stakeholder management. You can hold both Experience owning complex projects across multiple teams, including timelines, dependencies, and 🎁 Benefits Preferred qualifications: Hands-on experience implementing crypto, stablecoin, or blockchain Background in payments, fintech, or cross-border money movement, including how traditional rails Comfort with observability tooling for diagnosing production issues, such as Datadog or a Experience with tools like Postman and cURL, light scripting in Python or Node.js, basic SQL, and An operations-savvy mindset, with a track record of removing process friction and replacing one-off Strong product sense and comfort translating customer business objectives into technical