Technical Instructional Designer

At Northwind Robotics, we’re reinventing DevOps to help the world’s greatest companies innovate—and we want you along for the ride. This is a special place with a unique combination of brilliance, spirit, and just all-around great people. Thousands of customers, including the majority of the Fortune 100, trust Northwind Robotics to manage, accelerate, and secure their software delivery from code to production—a concept we call “liquid software.” We're looking for a Technical Instructional Designer who is as comfortable writing code as they are explaining it. In this role, you won't just manage a platform; you will build the labs, write the documentation, and lead the technical deep dives that empower developers to master the Northwind Robotics platform. Role Overview We are looking for a Technical Instructional Designer to architect, design, and engineer world-class, scalable learning experiences for technical audiences (Developers, DevOps, and Site Reliability Engineers). In this role, you will focus on content creation, storyboarding, docs-as-code learning paths, and building hands-on lab environments. You will partner with Subject Matter Experts to translate complex software concepts into frictionless, high-impact self-paced e-learning modules and instructional assets to enable our users to become independent and use the most out of our platform. Key Responsibilities Practical E-Learning & Curriculum Architecture: Drive the end-to-end design, storyboarding, and maintenance of the technical curriculum, interactive digital learning paths, and highly practical e-learning modules focused on hands-on application and skill retention. Multi-Tiered Technical Content Engineering: Develop specialized instructional assets customized for different target audiences, demonstrating deep mastery across varying technical levels from foundational knowledge to advanced programming concepts, developer toolchains, and software engineering languages. SME & Cross-Functional Collaboration: Partner closely with a diverse range of Subject Matter Experts—including Product Managers, Software Developers, Solutions Architects, and Professional Services Engineers—to ground instructional content in real-world customer use cases and industry best practices. Hands-On Lab Infrastructure: Build, maintain, and QA automated sandbox environments, CLI-based exercises, and coding labs prior to release to ensure a flawless, self-guided learner experience. Docs-as-Code Lifecycle: Establish and execute a modern documentation and content maintenance rhythm using Git, Markdown, and automated pipelines to keep training materials aligned with continuous software release cycles. Requirements & Qualifications Instructional Design Expertise: Proven experience designing structured technical training programs, utilizing modern ID methodologies (such as ADDIE, SAM, or backward design) for asynchronous or self-paced technical learners. Technical Background: Strong familiarity with modern software development workflows, cloud technologies, or DevOps ecosystems (e.g., Docker, Kubernetes, CI/CD, APIs). Tooling Proficiency: Direct, hands-on experience with modern industry-standard e-learning authoring tools (such as Articulate Storyline, Rise, Camtasia, etc.) alongside documentation tools like Markdown and Git version control. Developer Lab Environments: Familiarity with environments used for interactive developer training, such as cloud sandboxes, VMs, or container-based lab platforms. Analytical Skills: Ability to leverage post-course evaluation metrics, learner feedback, and usage data to continuously iterate on and optimize learning paths. NOTE: We are located in Bangalore (Bellandur) and we follow a hybrid work model. Minimum 3 (fixed) days work from office is a mandatory.