Technical Business Analyst

Role Summary Seeking a Technical Business Analyst (TBA) to translate business needs into actionable solution specifications across banking platforms (e.g., payments, cards, core banking). The role spans requirements, solution design support, data & interface specifications, testing coordination, delivery governance, and post‑go‑live stabilization—working closely with FBAs, Solution Architects, Development, and TCoE/Testing. Key Responsibilities Elicit, analyze, and translate business requirements into detailed functional specs (BRD/FRD), user stories, and acceptance criteria. Conduct fit‑gap and impact analysis across upstream/downstream systems; map dependencies and non‑functional requirements. Lead walkthroughs of solution designs with FBAs, architects, testing teams (TCoE), and business users. Produce/validate API contracts (Swagger/OpenAPI), interface specs, sequence diagrams, data mappings (JSON/XML/CSV), error codes, and reconciliation rules. Review and validate technical design specifications; ensure alignment with enterprise architecture and design standards. Contribute to high‑level test strategies; ensure SIT/UAT/regression/performance test coverage for critical functions. Guide testers/users on system configurations (e.g., parameter setup), end‑to‑end reconciliation, and scenario coverage. Drive defect triage with Dev & Test; ensure timely resolution and clear RCA. Support cutover planning, rollback strategies, post‑implementation support, and early‑life stabilization. Lead TBA/SA activities before build; support multiple projects where feasible. Document and escalate risks/issues; maintain RAID and ensure mitigation plans. Prepare and deliver clear documentation and presentations for non‑technical and senior stakeholders. Collaborate closely with development teams, architects, FBAs, and senior stakeholders to ensure traceability from requirements to release. JIRA/Confluence, Visio/Draw.io (BPMN/UML), Swagger/Postman, ALM/Xray/Zephyr. Understanding of enterprise SDLC, CAB/change controls, and test management practices. Required Skills & Experience 6–10 years as a Systems Analyst / Business Analyst / Technical BA in banking/financial services. Strong experience writing FRDs/BRDs, user stories, acceptance criteria, and conducting fit‑gap & impact analysis. Hands‑on with API/integration specifications (REST, events, batch), data mapping, and SQL for analysis. Proven collaboration across Architecture, Development, Testing (TCoE), and Business. Excellent communication, documentation, and presentation skills. Preferred Banking/Payments Experience Cards & Payments domain: product lifecycle, card management, online/batch interfaces, reconciliation, GL mapping. Rewards/loyalty: design and operations (earn/burn, adjustments, provisioning); experience with rewards platforms (e.g., One EmpowER) is a plus. Exposure to cards platforms (e.g., VisionPLUS, Cardlink) and card payment networks; recent (last 2 years) hands‑on cards involvement preferred. Familiarity with PCI‑DSS controls, exception handling, and end‑to‑end STP patterns in payments. Education & Certifications Bachelor's degree in Business, Information Systems, Computer Science, or related field. CBAP, Agile (CSM/PSPO/SAFe), ITIL, PCI‑DSS awareness.