Tech & Ops Analyst

We are working with a Singapore-based investment firm to hire a Tech & Operations Analyst. Our client invests in technology businesses and works closely with its portfolio companies through a small, hands-on team. The role You will build and maintain internal tools and coordinate technology risk and compliance activities. The role combines hands-on development with project management, working closely with an external compliance advisor and an outsourced IT provider. Over time, you will also provide light-touch technical support to portfolio companies. Role focus • Internal tools & product (60-70%): build and maintain internal systems as the primary owner. • Technology risk coordination (30-40%): project-manage and track activities, supported by external subject-matter experts. • Portfolio company support: provide light-touch technical guidance on request, with this aspect expected to grow over time as capacity allows. Internal tools & product • Take over the build-out and ongoing maintenance of an internal CRM currently in active development. • Maintain and extend the internal technology stack, including AI-enabled systems, databases, automations and connectors across core productivity and collaboration tools. • Build small internal tools and workflows to support the investment and fund operations teams. • Own data hygiene across systems, working with the portfolio and fund operations teams. Technology risk coordination • Manage technology activities on the compliance calendar: drive progress, follow up with owners and ensure supporting evidence is filed. The compliance advisor provides subject-matter expertise, while the outsourced IT provider manages day-to-day IT operations. • Build and maintain the technology asset inventory, keeping it current as tools are added or retired. • Extend multi-factor authentication coverage across platforms and document completion. • Coordinate periodic user access reviews and penetration testing with the IT provider. • Track monthly IT monitoring reports covering backups, patching and vulnerabilities, and escalate exceptions. • Maintain an AI use register documenting tools, data flows and approvals. • Prepare the technology section of the quarterly board report on IT and cybersecurity. • Produce first-pass technology risk reviews of new tools, SaaS products and vendors before onboarding, for partner sign-off. Portfolio company support • Provide light-touch technical guidance to portfolio companies on request, including tooling choices and technical introductions. • Take on a larger portfolio support remit over time as capacity allows. Requirements • A technical background in computer science, engineering or equivalent hands-on experience. • Ability to build and ship using a modern web stack, such as React or similar, with cloud platforms such as Vercel and Supabase. • Comfort with SaaS administration and no-code/low-code tools, such as Airtable and automation platforms. • Strong organisation and ability to work independently, including following up with stakeholders to completion without formal authority. • Clear written English and the ability to produce documentation that auditors or regulators can follow. • Experience in financial services, regtech or with Monetary Authority of Singapore (MAS) requirements is a plus, but is not required.