System Executive (Changi)

Responsibilities: Provide technical support to customers. Identify and escalate priority issues as per client specifications Process client service requests and redirect problems to the appropriate resource Provide support on documentation, including procedural documentation Act as a liaison between customers and Tier 2 support regarding problem escalation. Provide client support and technical issue resolution via email and phone Perform mailbox migrations between Exchange systems, as well as from other vendors to Exchange, in accordance with procedures to ensure seamless transitions Perform health checks and monitor system availability and functionality. Provide operational support to system infrastructures. Requirements: Experience supporting applications on UNIX/LINUX platforms and databases preferred Experience in Windows Server, VM, and ITIL would be advantageous Motivated individual with a challenger spirit and leadership qualities Troubleshooting and customer-handling skills would be advantageous Able to work on site with some physical lifting required Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly. By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd (""PERSOL"") and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s health advisories and such other purposes stated in our Privacy Policy. We may use artificial intelligence (""AI"") and machine learning technologies to support our recruitment and placement services, including screening resumes, assessing qualifications and experience, and identifying skills and job matches. Where permitted by applicable law, we may also use such personal data to develop, train, test, improve and/or fine-tune AI and machine learning technologies that support our recruitment and business operations. For more information on how we collect, use, disclose and protect your personal data, please refer to our Privacy Policy: https://www.persolsingapore.com/policies If you wish to withdraw your consent, including consent relating to the use of your personal data for AI-enabled recruitment activities and AI development activities, please email us at [email protected] . PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No 01C4394 • Reg. R26160508 (Leon Neo Hang Yang)