System Analyst

About the role We are seeking a skilled and experienced Systems Analyst to join our growing team on a full-time basis. The successful candidate will be responsible for analysing business requirements, evaluating existing systems, designing effective technology solutions and supporting the implementation of systems that improve business operations. This position requires strong analytical, technical, problem-solving and communication skills, along with the ability to collaborate with stakeholders, developers and project teams to deliver efficient and reliable information systems. Key responsibilities Collaborating with stakeholders and end users to identify, gather, analyse and document business needs and system requirements Reviewing and assessing existing business processes, operational procedures and workflows to identify opportunities for system improvements Identifying operational inefficiencies, evaluating alternative solutions and recommending improvements to business practices, system capabilities and functionality Applying established project management frameworks and methodologies to prepare project plans, estimate costs, allocate resources and coordinate system development and implementation activities Overseeing the deployment of functional system solutions, developing and executing testing strategies, and ensuring systems meet quality, performance and operational requirements Preparing comprehensive system manuals, user guides and training materials, and delivering structured training sessions to support effective system utilisation Translating business requirements into detailed functional specifications and technical documentation to guide software developers throughout the development process Applying data analysis, workflow mapping and process modelling techniques to develop accurate system specifications and support the design and development of software solutions Acting as a key point of contact for system-related matters, providing technical advice, recommendations and support to stakeholders and project teams during system planning, development and decision-making About you A bachelor's degree or higher qualification in Information Technology, Computer Science, Information Systems or a related discipline Relevant professional experience in systems analysis, business process evaluation, software development or IT project delivery Strong understanding of systems analysis methodologies, business requirements gathering and functional specification development Knowledge of data modelling, process mapping, system integration and software testing methodologies Experience working with project management frameworks and software development life cycles Excellent analytical, troubleshooting and problem-solving capabilities Strong interpersonal, written communication and stakeholder engagement skills Ability to work both independently and collaboratively within a multidisciplinary team Strong organisational skills with the ability to manage competing priorities and meet project deadlines